Cleaning Contract Manager
Samsic Facility
full-time
Posted on:
Location Type: Office
Location: London • United Kingdom
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Salary
💰 £30,000 - £40,000 per year
About the role
- Contract/Site Management of cleaning staff
- Ensure the cleaning service delivery specification is implemented and adhered to
- Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction
- Ensure all client queries and complaints are dealt with in a timely and effective manner
- Ensure that the financial performance of each contract is being controlled to the budgeted requirements
- Maximise the level of business done within each contract by identifying additional opportunities
- Assist the sales team as and when required
- Ensure adequate supplies are onsite
- Recruit, induct and train new staff
- Resolve any disciplinary/ grievance matters in line with company policy and procedure
- Provide guidance, coaching and training to managers and supervisors
Requirements
- Experience in managing multiple commercial cleaning accounts
- Strong management style with experience in recruitment, on-boarding, training and development
- Passionate about people
- Health and Safety qualification or experience in this area
- Client liaison and presentation experience
- Full clean driving licence
Benefits
- £35 – 40k basic salary
- Performance bonus
- 35 days holiday (including bank holidays)
- Company Car or Car Allowance
- Flexible working
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementcleaning service deliveryfinancial performance controlrecruitmentonboardingtrainingclient liaisonpresentation skillsdisciplinary resolutiongrievance handling
Soft Skills
managementcoachingguidancepeople skillscommunicationproblem-solvingclient satisfaction focusteam collaborationadaptabilityleadership
Certifications
Health and Safety qualificationfull clean driving licence