Samsic Facility

Manager

• Contract/Site Management of cleaning staff
• Ensure the cleaning service delivery specification is implemented and adhered to
• Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts
• Ensure all client queries and complaints are dealt with in a timely and effective manner
• Ensure financial performance of contracts controlled to budgeted requirements
• Maximise business done within contracts by identifying additional opportunities for extension to the contract
• Assist the sales team as required
• Ensure adequate supplies are onsite
• Recruit, induct and train new staff
• Resolve any disciplinary/grievance matters in line with company policy and procedure
• Provide guidance, coaching and training to managers and supervisors

Contract Manager