Contract Manager – Contract Cleaning
Samsic Facility
full-time
Posted on:
Location Type: Office
Location: Farnborough • United Kingdom
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Salary
💰 £33,000 - £35,000 per year
About the role
- Contract/Site Management of cleaning staff
- Ensure the cleaning service delivery specification is implemented and adhered to
- Regular client liaison and monitoring cleaning standards and client satisfaction
- Deal with client queries and complaints in a timely and effective manner
- Control financial performance of contracts
- Identify additional opportunities for work and assist the sales team
- Ensure adequate supplies are onsite and recruit, induct and train staff
- Resolve disciplinary/ grievance matters in line with company policy
- Provide guidance, coaching and training to managers and supervisors
Requirements
- Experience in managing multiple commercial cleaning accounts
- Strong management style with experience in recruitment, on-boarding, training and development
- Passionate about people
- Health and Safety qualification or experience in this area
- Client liaison and presentation experience
- Full clean driving licence
Benefits
- £35,000 basic salary
- Performance bonus
- 35 days holiday (including bank holidays)
- Company Car or Car Allowance
- Flexible working
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementcleaning service deliveryfinancial performance controlrecruitmenton-boardingtrainingclient liaisoncomplaint resolutioncoachingstaff induction
Soft Skills
managementcommunicationproblem-solvinginterpersonal skillsleadershipclient satisfaction focusteam developmentpassion for peopleguidancecoaching
Certifications
Health and Safety qualificationfull clean driving licence