Contract Manager
Samsic Facility
full-time
Posted on:
Location Type: Office
Location: Aberdeen • United Kingdom
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Salary
💰 £26,000 - £30,000 per year
About the role
- Contract/Site Management of cleaning staff
- Ensure the cleaning service delivery specification is implemented and adhered to
- Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts
- Ensure all client queries and complaints are dealt with in a timely and effective manner
- Ensure financial performance of contracts controlled to budgeted requirements
- Maximise business done within contracts by identifying additional opportunities for extension to the contract
- Assist the sales team as required
- Ensure adequate supplies are onsite
- Recruit, induct and train new staff
- Resolve any disciplinary/grievance matters in line with company policy and procedure
- Provide guidance, coaching and training to managers and supervisors
Requirements
- Experience in managing multiple commercial cleaning accounts
- Strong management style with experience in recruitment, on-boarding, training and development
- Passionate about people
- Health and Safety qualification or experience in this area
- Client liaison and presentation experience
- Full clean driving licence
Benefits
- £26,000 - £30,000 basic
- Uncapped commission
- Car Allowance/Company Car
- 35 days holiday per year (including bank holidays)
- Home based and Flexible hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementcleaning service deliveryfinancial performance managementrecruitmentonboardingtrainingclient liaisonpresentation skillshealth and safety
Soft Skills
managementcoachingguidanceproblem-solvingcommunicationinterpersonal skillsclient satisfaction focusdisciplinary resolutiongrievance handling
Certifications
health and safety qualificationfull clean driving licence