Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry.
Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.
Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.
Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers.
Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
Requirements
Bachelors’ of Science degree from a 4 year accredited university
2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
Ability to explain complex technical concepts to non-technical audiences
Basic understanding of electronics and electrical systems
Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems
Must be located within and authorized to work in the United States
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IoTAIcomputer visionopen APItechnical consultingcloud softwarecloud-connected hardwarecomputer networkingbusiness systems integrationautomation and control systems