
Trial Success Manager
Samsara
full-time
Posted on:
Location Type: Remote
Location: California • New York • United States
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Salary
💰 $83,003 - $125,550 per year
Tech Stack
About the role
- Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospect’s specific needs.
- Lead value-based conversations to establish success criteria, define project scope and manage internal and external teams accountable for the end-to-end delivery of the trial.
- Act as a subject matter expert on topics such as change management, communication strategy, risk mitigation, and coaching techniques.
- Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc.
- Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more.
- Coordinate with key cross-functional teams to bring in the right resources at the right time based on strategic priorities of the trial.
- Communicate updates on major milestones, keeping internal and external stakeholders informed of progress and trial outcomes.
- Create tailored meeting content for key trial milestones and ad hoc engagements as needed.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Requirements
- 4+ years of experience in a client-facing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales; SaaS or technology experience preferred.
- Bachelor’s degree required
- Strong project management experience (PMP certification is a plus).
- Expertise in change management, communication strategies, risk management, and coaching techniques.
- Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests. Experience managing stakeholders across cross functional teams, building processes and driving impact/results.
- Exceptional verbal and written communication skills to convey complex ideas concisely.
- Technical aptitude and experience with CRM and project management tools.
- Adaptability and flexibility to navigate dynamic and fast-paced environments.
- Problem-solving mindset with a focus on delivering results.
- Strong quantitative, communication, and presentation skills.
- Self-starter who enjoys owning projects and thrives in an unstructured, change-heavy environment.
Benefits
- Health benefits
- Employee-led remote and flexible working
- Competitive total compensation package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementchange managementcommunication strategiesrisk managementcoaching techniquesstakeholder managementprocess buildingquantitative analysispresentation skillsSaaS experience
Soft Skills
organizational skillsmultitaskingprioritizationverbal communicationwritten communicationadaptabilityflexibilityproblem-solvingself-starterteam collaboration
Certifications
PMP certification