Sally Beauty

Account Executive

• Grow the Business:
• Identify key accounts within territory and establish a route that will be most efficient to grow and develop existing customers while looking for new partnerships.
• Demonstrate and assist customers in developing, planning, implementing, monitoring and tracking results of all in-salon promotions, programs and concepts.
• Determine customers’ needs and offer products and services to meet those needs.
• Communicate all sales initiatives through partnering with vendors including but not limited to achieving corporate sales goals on a monthly, quarterly, and annual basis.
• Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours)
• Analyze your accounts to decide what brand support, education, and promotions are needed to grow within that salon.
• Call on your customers in person in order to execute established sales goals.
• Strictly comply with established procedures regarding the processing of returns including the pick-up of returns from the customer and completing the required documents. Timely completion of assignments and projects that may be assigned.
• Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function provided entity.
• Actively prospect for new customers through cold calling, social media, and other digital outlets
• Effectively manage all administrative aspects of the role in a timely manner- including but not limited to daily order entry and regular maintenance of customer information and activity for assigned territory in salesforce.com.
• Attracting and retaining salon clientele by utilizing social media as a form of communication, promotion, education and product knowledge.
• Conduct effective in-person and virtual product knowledge classes.
• Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed.
• Grow Team and Culture:
• Be a subject matter expert on utilizing digital platforms & social media to grow the business. Share your knowledge with peers in order to grow the teams’ digital capabilities.
• Attend all meetings, functions and events and maintain regular contact as established by the Company or Supervisor
• Must be available to attend shows, participate in the setup and dismantling of displays, booths, handling back stock as well as performing other physical activities that might be required.
• Support all new initiatives with a growth mindset while also positively fostering change management throughout the team
• Grow Yourself:
• Exhibit a desire to learn and grow. Striving for continuous improvement while owning personal development and growing digital & social media techniques to generate new customers and foster existing business relationships.
• Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships.
• Allocate and optimize time to participate in learning utilizing all available tools and resources.
• Remain agile to changes in the market while building industry knowledge and intuition in order to react to a competitive market.
• Actively work to increase own product, industry, and market knowledge.
• Create an organized work environment and workflow to be able to most efficiently service your customers.

Salon Outside Sales Representative

Director

• Collaborate with business & IT leadership to define the strategic vision for data warehouse, analytics and business intelligence initiatives
• Oversee the design, implementation, and maintenance of the enterprise data warehouse systems
• Drive data analytics initiatives to derive actionable insights and support data-driven decision-making
• Lead and mentor a team of data engineers, analysts, and BI developers
• Manage relationships with external vendors and service providers
• Oversee, control and evaluate operations of assigned applications systems

IT Director – Data & BI

Data Engineer

• Hands-on Development: Actively write, review, and optimize production-grade code (PySpark, SQL) to build scalable data pipelines, data architectures, and delta tables.
• Pipeline & Architecture Management: Architect and manage robust ELT/ETL processes within Azure Data Factory and optimize cloud data structures within Azure Databricks (Delta Lake, Unity Catalog).
• BI Infrastructure: Develop and govern semantic data models, advanced DAX queries, and enterprise-grade Power BI dashboards to deliver complex insights directly to business units.
• Technical Oversight: Supervise and directly contribute to the development of AI/ML models, data pipelines, and scalable data architectures, collaborating with data scientists, engineers, and product managers.
• Shepherd Leadership: Guide SMEs and business stakeholders in identifying business needs and developing problem statements, business rules, and metrics for strategic Data & AI initiatives.
• Team & Workload Leadership: Manage a high-performing team of data engineers and analysts, balancing resource allocation, mentoring technical growth, and overseeing daily Agile delivery.
• Scope & Estimation: Define and manage the overall scope of initiatives, gain appropriate signoff from stakeholders, and work across IT and vendor partners to develop timelines and cost estimates.
• Business Case Building: Assist leadership with building business cases, tracking budget-versus-actuals, and preparing for funding approvals and various stage-gating processes.
• Lifecycle Governance: Ensure requirements are met throughout the project lifecycle process and keep stakeholders apprised of changes to scope.
• Cross-Functional Alignment: Create strong partnerships with key leaders throughout the enterprise to identify SMEs and project customers.
• Change Agent: Drive the internal adoption of modernized modern data warehouse concepts and maintain alignment between technical output and retail business goals.

Senior IT Manager, Data Engineering – Governance

• The Salon Business Consultant is responsible for an assigned territory of customers to which their main focus is to help grow their salons overall sales.
• The Consultant will be responsible for meeting and achieving assigned sales goals by utilizing their manufacturer education and sales resources.
• Sales should be expanded upon through opening new doors and selling approved beauty products while introducing new products and concepts.
• The Consultant will actively use all forms of social media as an additional outlet to serve salons, barbers, spas, schools, and any licensed beauty professional.
• Identify key accounts within territory and establish a route that will be most efficient to grow and develop existing customers while looking for new partnerships.
• Demonstrate and assist customers in developing, planning, implementing, monitoring and tracking results of all in-salon promotions, programs and concepts.
• Determine customers’ needs and offer products and services to meet those needs.
• Communicate all sales initiatives through partnering with vendors including but not limited to achieving corporate sales goals on a monthly, quarterly, and annual basis.
• Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours).
• Analyze your accounts to decide what brand support, education, and promotions are needed to grow within that salon.
• Call on your customers in person in order to execute established sales goals.
• Strictly comply with established procedures regarding the processing of returns including the pick-up of returns from the customer and completing the required documents. Timely completion of assignments and projects that may be assigned.
• Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function provided entity.
• Actively prospect for new customers through cold calling, social media, and other digital outlets.
• Effectively manage all administrative aspects of the role in a timely manner- including but not limited to daily order entry and regular maintenance of customer information and activity for assigned territory in salesforce.com.
• Attracting and retaining salon clientele by utilizing social media as a form of communication, promotion, education and product knowledge.
• Conduct effective in-person and virtual product knowledge classes.
• Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed.

• Identify key accounts within territory and establish a route that will be most efficient to grow and develop existing customers while looking for new partnerships.
• Demonstrate and assist customers in developing, planning, implementing, monitoring and tracking results of all in-salon promotions, programs and concepts.
• Determine customers’ needs and offer products and services to meet those needs.
• Communicate all sales initiatives through partnering with vendors to achieve corporate sales goals on a monthly, quarterly, and annual basis.
• Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours).
• Analyze your accounts to decide what brand support, education, and promotions are needed to grow within that salon.
• Call on your customers in person in order to execute established sales goals.
• Strictly comply with established procedures regarding the processing of returns including the pick-up of returns from the customer and completing the required documents.
• Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function.
• Actively prospect for new customers through cold calling, social media, and other digital outlets.
• Effectively manage all administrative aspects of the role in a timely manner including daily order entry and regular maintenance of customer information and activity for assigned territory in salesforce.com.
• Attract and retain salon clientele by utilizing social media as a form of communication, promotion, education and product knowledge.
• Conduct effective in-person and virtual product knowledge classes.
• Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed.

Outside Sales Representative

• Drives sales and profit growth by leading a team that enables associates to put the Customers first in our Stores and provides an effective digital experience.
• Develops a proactive team that is accountable and delivers a shopping environment that meets or exceeds customer expectations.
• Conducts daily/weekly communication with all Business Partners.
• Manages expenses to meet or exceed profit objectives.
• Directs all the assigned activities of a designated region, averaging 10 districts in partnership with LPBP, HRBP and ROBP.

Senior Regional Director

IT Support

• Oversee day-to-day operations for EUC, mobility, endpoint support, and related IT services across corporate offices, stores, distribution centers, field users, and remote work environments.
• Ensure endpoint services are reliable, secure, supportable, and aligned to business needs, service level expectations, contractual obligations, and customer experience goals.
• Serve as an escalation leader for high-impact incidents affecting end-user technology, mobility services, device connectivity, endpoint access, application usability, and service availability.
• Coordinate operational delivery across internal IT teams, Managed Service Providers (MSPs), vendors, security, networking, infrastructure, service desk, and business stakeholders.
• Drive root-cause analysis, preventive action, and continuous improvement for recurring incidents, systemic failures, performance trends, and gaps in operational execution.
• Own the operational strategy and lifecycle roadmap for assigned endpoint and mobile device fleets, including refresh planning, standardization, configuration management, OS readiness, patching, inventory accuracy, and end-of-life planning.
• Lead device management practices across Windows, macOS, iOS/iPadOS, Android, and specialized handheld/RF environments using modern management tools and governance standards.
• Oversee endpoint platform capabilities such as Microsoft Configuration Manager/SCCM, Intune, Ivanti Neurons, JAMF, SOTI, Apple Business Manager, Entra ID, mobile device management, software deployment, imaging, zero-touch provisioning, and device compliance reporting.
• Partner with business teams to plan and execute hardware refreshes, store technology deployments, mobility upgrades, kitting, shipping, returns, recycling, warranty support, break/fix processes, and asset recovery.
• Develop repeatable standards for endpoint build, enrollment, configuration, security baselines, application deployment, documentation, testing, and production readiness.
• Champion ITSM across the IT organization by improving how support requests, incidents, problems, changes, knowledge articles, and service delivery processes are logged, routed, prioritized, tracked, measured, and resolved.
• Establish and maintain operating practices that improve service quality, reduce ticket aging, increase first-contact resolution, strengthen communication, and create measurable accountability.
• Lead or contribute to change management, CAB readiness, release planning, deployment validation, risk review, backout planning, and post-implementation review for endpoint and mobility changes.
• Ensure operational processes support audit readiness, security requirements, software compliance, asset controls, and documented evidence for assigned technology areas.
• Use operational data, support trends, and business feedback to identify improvements in workflow, staffing, vendor performance, documentation, and customer experience.
• Develop and execute a multi-year EUC and device management strategy that improves supportability, scalability, security, cost efficiency, user experience, automation, and operational maturity.
• Identify and implement practical AI and automation use cases that support IT operations, including ticket analysis, knowledge management, documentation, endpoint fleet analytics, proactive risk detection, self-service enablement, reporting, and operational decision support.
• Translate technical opportunities, risks, and constraints into business-relevant recommendations for leadership and stakeholders.
• Manage assigned vendor, partner, and MSP relationships, including service expectations, escalations, performance reviews, contract inputs, renewals, service improvements, and accountability to deliverables.
• Support annual budget planning, forecasting, cost control, invoice validation, capital planning, operating expense management, software/license optimization, and cost-benefit analysis for assigned services.
• Maintain disciplined asset management practices for assigned hardware and software, including inventory accuracy, procurement coordination, deployment tracking, recovery, reconciliation, and lifecycle reporting.
• Evaluate financial and operational trade-offs for technology alternatives, vendor options, support models, refresh timing, and service delivery improvements.
• Ensure technology investments are aligned to business needs, risk reduction, operational efficiency, and measurable outcomes.
• Partner with security, infrastructure, compliance, audit, and risk teams to ensure EUC and mobility services adhere to security policies, IT standards, regulatory expectations, and internal control requirements.
• Strengthen endpoint security posture through device compliance, patch readiness, access controls, certificate/profile governance, secure configuration, encryption, logging, and timely remediation of identified risks.

IT Manager – Endpoint & End User Technology Services

Human Resources

• Align business objectives with associates and field leadership
• Serve as a consultant to field management on HR-related issues
• Drive recruiting strategies and build a talent pipeline
• Develop integrated solutions and partnerships across teams
• Conduct talent reviews and succession planning
• Analyze trends and metrics to develop solutions
• Provide guidance on workforce planning and succession

HR Business Partner II

Customer Success Manager

• Serve as the primary virtual point of contact for assigned accounts
• Build and maintain strong customer relationships through phone, email, text, and virtual engagement
• Process customer orders accurately and efficiently while resolving order-related issues
• Proactively communicate promotions, new product launches, education opportunities, and business initiatives
• Support customer awareness and engagement around company programs, offers, and resources
• Partner closely with field sales teams and leadership to ensure continuity of customer support
• Respond to customer inquiries related to products, pricing, inventory availability, and account needs
• Support customers through service recovery situations and escalate issues appropriately when needed
• Maintain accurate customer records and engagement activity within Salesforce
• Monitor account trends and identify customer risks, concerns, or support opportunities

Salon Outside Sales Representative

IT Director – Data & BI

Senior IT Manager, Data Engineering – Governance

Salon Outside Sales Representative

Outside Sales Representative

Senior Regional Director

IT Manager – Endpoint & End User Technology Services

HR Business Partner II

Customer Success Partner