Salesforce

Operations

• Serve as the primary operating partner to the Sr. Director, managing priorities, information flow, and follow-through across a complex, distributed org; prepare materials for executive meetings, leadership reviews, and cross-functional forums, ensuring the right context and rigor are in the room
• Build and maintain operating rhythms: staff meetings, planning checkpoints, action tracking, and decision capture across the leadership team; track Travel & Expense budgets, key deadlines, and planning milestones, surfacing risks and dependencies before they become problems
• Drive cross-functional coordination on high-priority initiatives including annual planning, quarterly priorities, and headcount planning; support the org's V2MOM process by coordinating method owners, aligning stakeholders, and ensuring readiness at each review milestone
• Help operationalize major internal events (3-4x per year), coordinating timelines, logistics, and deliverables; use AI tools including Claude Code and our internal Salesforce environment to improve synthesis, streamline workflows, and build AI-powered strategy tools

Messaging, Strategy & Operations Lead

Full-stack Engineer

• Drive Innovation & Adoption
• Continued Excellence in AI/ML
• Technical Leadership on Proof of Concepts
• Human Evaluation
• Define Quality Strategies
• Multiplier
• Cross-Platform Collaboration
• Mentor and Organization Builder
• Build and ship high-quality, production-grade software
• Design and orchestrate complex systems

Lead Software Engineer – AI/ML

Network Engineer

• Act as a liaison with the vendor sourcing team
• Helping to develop and maintain metrics on our capacity vendors
• Project managing new capacity installs with various teams including sourcing and field engineering
• Updating the network and associated datastores for capacity additions and decommissions
• Work with various teams to provide feedback, document, and implement various new network designs
• Developing in Python, Ansible for network configuration automation
• Work with our connectivity partners and customer engagement teams for any customer troubleshooting issues
• Help with BGP peering relationship management and peering network design
• Backbone router migrations/grooms/decoms
• Network design life cycles including documentation and collaborative approvals
• Maintaining Network Data SoTs

Lead Network Engineer – Backbone Engineering

Data Scientist

• Build and maintain KPI frameworks, executive dashboards, and scorecards
• Serve as the analytics partner for teams across the org
• Use AI-powered analytics tools to build, automate, and extend analytical work
• Partner cross-functionally with Strategy & Operations, Central Planning, Marketing, and Data teams

Messaging Strategy & Operations – Analytics Lead

Product Designer

• Partner to define design strategies for Agentforce.
• Translate requirements into flows, artifacts, and prototypes that deliver intuitive, user-centered solutions.
• Drive a culture of craft, bringing consumer-grade design and high-fidelity execution to enterprise workflows.
• Relentlessly simplify complex systems, leveraging modern design patterns and emerging technologies to set a new global benchmark for UX quality.
• Uphold and evolve design standards by aligning to Design system patterns.
• Identify opportunities to improve UI, motion, consistency, scalability, or reuse across the Salesforce portfolio.
• Partner to develop and synthesize insights and user feedback into artifacts like experience maps, workflows, or journey narratives that inform product direction.
• Act as a strategic peer to Product and Engineering partners to influence direction.
• Collaborate confidently to shape design scope, aligning on goals that balance user needs, technical constraints, and business priorities.
• Drive clarity and execution within your workstreams, ensuring high-velocity delivery without sacrificing craft.
• Present complex design visions to key stakeholders, delivering audience-aware communications that translate design decisions into clear user and business impact.

Senior Product Designer, Agentforce

Account Executive

• Be the subject matter expert when it comes to how Nonprofit leverage Salesforce Marketing solutions within their enterprise
• Empower and enable the broader Account team you’ll work with on all Salesforce Marketing technology
• Collaborate with Account and Territory team to identify target accounts
• Create and drive revenue within a specified region and/or list of named accounts
• Generate business opportunities through networking, cold-calling, and prospecting in to current Salesforce customers
• Own the sales cycle for the entire Salesforce Marketing technology stack - including lead generation, deal strategy, pricing and packaging, and assistance with deal closure
• Meet and exceed all quarterly and annual sales quotas
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
• Maintain accurate account and opportunity forecasting
• Ensure 100% customer satisfaction and retention
• Be a team player

Named Account Executive, Digital Technologies – Enterprise Non-Profit

Sales

• Help define the agenda for Salesforce Futures: the strategic questions, time horizons, and impact
• Partner across the organization to embed foresight into strategic decisions
• Operate as a trusted advisor to senior leaders at Salesforce and customer executives
• Build operational rigor around futures work
• Lead end-to-end projects developing original scenarios and foresight artifacts
• Build proprietary research methodologies synthesizing signals from various sources
• Deliver work directly to executive audiences via presentations and workshops
• Engage with C-suite leaders about evolving futures
• Contribute to published expression of team’s thinking

Senior Director, Salesforce Futures

Solutions Engineer

• Aligning innovative strategies to technology solutions within complex accounts
• Partnering with clients and collaborating with internal team members
• Analyze requirements to position Salesforce multi-product solutions
• Develop technical Points of View (POVs) on AI and Data Strategy
• Demonstrate connected experiences through software demos

Lead Solution Engineer – Healthcare, Payer

• Design and develop scalable, resilient offline indexing pipelines for Slack’s search infrastructure
• Partner with product engineering to conceptualize and ship new features
• Collaborate to ensure high availability and reliability of distributed search systems
• Own team features and systems end-to-end, define their long-term health
• Deploy, configure, test, troubleshoot, maintain, and upgrade Solr clusters
• Continuously optimize infrastructure and configuration of Solr clusters
• Support operations team in resolving production issues
• Raise the bar on engineering standards, tooling, and processes
• Build and ship high-quality, production-grade software with AI as a core part of development workflow
• Design and orchestrate complex systems where AI agents integrate into human workflows
• Contribute to building and maintaining shared system context

Software Engineer II, Search & Data Infrastructure

Security Engineer

• Build and maintain systems and tooling for detecting, tracking, and remediating security vulnerabilities
• Drive technical strategy for automating and scaling vulnerability management
• Collaborate with security engineers, product teams, and infrastructure partners
• Identify systemic gaps and propose solutions

Senior Security Software Engineer, Vulnerability Management

• Design and develop scalable, resilient offline indexing pipelines that process and transform data for Slack’s search infrastructure.
• Partner with product engineering to conceptualize and ship new features for our large (and growing!) user base.
• Collaborate with team members to ensure high availability and reliability of a distributed search system at massive scale.
• Own team features and systems end-to-end, defining their long-term health while proactively improving the health of surrounding systems.
• Deploy, configure, test, troubleshoot, maintain, and upgrade Solr clusters and environments.
• Continuously optimize the infrastructure and configuration of our Solr clusters to maintain cluster health and peak search performance.
• Support our skilled operations team in triaging and resolving production issues quickly and effectively.
• Raise the bar on engineering standards, tooling, and processes across the team.
• Build and ship high-quality, production-grade software using modern engineering practices — with AI as a core part of your development workflow.
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
• Contribute to building and maintaining shared system context: an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
• Critically evaluate code (human- or AI-generated) for correctness, quality, security, and performance.

Manager

• Develop and execute win/win negotiation strategies for medium and large account contract renewals
• Partner with Account Executives to fully understand and develop a clear renewal strategy for each customer
• Maximize account growth opportunities by playing an active role on the account team
• Own, drive, and manage the renewals process in collaboration with the account team
• Collaborate with internal resources to develop comprehensive 'win' strategies for renewals
• Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities

Senior Renewals Manager, MuleSoft

Financial Planning and Analysis

• Lead, drive and grow sales for Banking, Wealth & Asset Management and Insurance vertical
• Assume leadership of a growing sales organization, including Regional Vice Presidents and Account Executives
• Set and execute an aggressive customer acquisition strategy to generate annual growth in ACV bookings
• Maintain key customer relationships and develop and implement strategies for growing the company’s Strategic Financial Services vertical focus and customer base
• Provide detailed and accurate sales forecasting
• Manage overall sales process, set appropriate metrics for sales funnel management
• Plan and manage at both strategic and operational levels
• Work cross-functionally with all field teams (Account Development, Solution Engineering, Consulting Services, Customer Success, Channels, etc)
• Establish trusted relationships with key corporate teams, including; industry marketing, product development, product management and recruiting

AVP, Sales, Strategic Financial Services

• Design, build, and operate the systems that power Slack’s global cloud networking stack—including ingress/egress load balancing, service-to-service networking, DNS, CDN, and traffic management
• Develop and automate detection, mitigation, and response systems to defend against DDoS and other large-scale network threats
• Contribute to infrastructure-as-code and automation frameworks to improve reliability, repeatability, and efficiency
• Troubleshoot complex issues across applications, distributed systems, and networks in Linux-based environments
• Partner closely with AWS and other engineering teams to scale Slack’s worldwide infrastructure and adopt new cloud technologies
• Drive improvements in system observability, reliability, and ease-of-use by iterating quickly on designs and collaborating across engineering
• Participate in on-call rotations to ensure the availability and resiliency of critical Slack infrastructure

Senior Software Engineer, Cloud Network

• Build and maintain the systems and tooling to detect, track, and remediate security vulnerabilities across our organization
• Drive technical strategy for automation and scaling vulnerability management
• Work closely with security engineers, product teams, and infrastructure partners to tackle complex challenges
• Raise the bar for how the team builds software
• Contribute towards the technical architecture for vulnerability management tooling
• Design and develop high-quality, scalable engineering solutions
• Drive integration strategy across vulnerability scanners, aggregation pipelines, and downstream systems
• Partner with cross-functional stakeholders to embed security automation deeper into the development lifecycle
• Identify systemic gaps and propose solutions, driving them to completion