Salesforce

Architect

• Build, lead, and develop a world-class team of Success Architects
• Manage individual contributors effectively, providing coaching, mentorship, and support to help them develop professionally and achieve their delivery goals
• Resource and organize teams effectively to drive customer outcomes across all segments
• Create a vibrant, inclusive culture that inspires people to do their best work and aligns with Salesforce Core Values
• Find, hire, and retain the best technical and customer-facing talent in the region
• Create an environment of stronger employee engagement through regular connects including 1:1s and office hours
• Lead the Success Architect team to drive Customer Success through proactive guidance, outcome focused goals, and operational rigor
• Manage key metrics including customer satisfaction (CSAT), productivity, time to resolve, and outcome achievement
• Act as an escalation point for high severity customer issues that arise from within the team, directly from customers, or from other Salesforce functions
• Ensure the team KPIs are met or exceeded across global Architect standards
• Exemplify a positive customer experience through effective communication in every interaction with the customer
• Drive customer adoption of Agentforce capabilities, including coaching your team members on Agentforce Customer Journey key milestones that they need to influence
• Build meaningful and lasting relationships with key stakeholders and establish long-term executive relationships

Senior Manager, Success Architecture – Agentforce

Sales

• Design, architect, and hands-on develop complex Data 360 solutions
• Apply extensive hands-on experience to integrate data from external platforms
• Master the Data 360 development process, culture, and platform architecture
• Utilise significant direct experience with Salesforce Data 360 to perform advanced configuration, data modeling, and complex development
• Identify, analyse, and resolve complex technical challenges during solution delivery
• Lead development of custom data solutions and influence future product enhancements
• Maintain expertise in the latest data platform advancements

FDE Data 360 – Manager, Salesforce

Backend Engineer

• The Salesforce Cloud Technical Architect is a pre-sales customer-facing enterprise domain expert applying broad technical skills, with industry knowledge and deep business acumen, supporting sales teams in developing Salesforce value propositions that align to our customers’ business strategies on digital transformation and cloud adoption.
• Uses a consultative approach to understand business and technical requirements.
• Determines which Salesforce and third party technologies to leverage in customer driven architectures, based upon product knowledge, industry experience, industry standard integration frameworks and Salesforce Architecture methodologies.
• Leads key discussions and considerations around change programs from both a business and technical perspective.
• Helps the sales teams develop specific, repeatable propositions and go to market strategies.
• Participates in the delivery of solution best practices, reference architectures, educational sessions and industry summits to existing customers, partners and to internal audiences.

Technical Architect – Pre-Sales

Product Manager

• Define the vision, strategy, and roadmap for core compliance investments in Trust
• Establish a repeatable, data-driven framework for prioritizing sovereign cloud initiatives
• Develop a flexible sovereignty framework ranging from data residency to air-gapped implementations
• Develop a deep understanding of Salesforce product and platform architecture
• Lead cross-functional and cross-organizational coordination for successful delivery of initiatives
• Evangelize product capabilities, compliance features, and strategic vision internally and externally
• Mentor and coach Product Managers and development team members
• Drive improvements to product management best practices
• Present Public Sector product capabilities, vision, and roadmap to customers and internal teams

Director/Sr. Director, Product Management – Sovereign Cloud

Manager

• Support ongoing Success Plan Pricing and Packaging Strategy
• Define the future state of Success Plan Pricing and Packaging
• Align New Products to Success Plan Monetization Strategies
• KPI Strategy and Analysis
• Cross-Functional Collaboration
• Strategic Recommendations
• Presentation & Communication

Senior Pricing and Packaging Manager

Account Executive

• Drive new business and engage with existing customers to sell MuleSoft
• Build positive, trusted relationships with key team members and c-suite decision makers
• Develop opportunities through both warm leads and whitespace prospecting
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

MuleSoft Account Executive, Federal Civilian – GSA

Director

• Serve as the overall Leader of the program team and exhibit excellent leadership skills in forming a team, ensuring strong communication channels, giving clarity, motivation and direction to the team throughout the engagement.
• Be the primary customer interface and perform program management activities that ensures adherence to Salesforce methodology and project gates and governance.
• Build and lead project plans; supervise and review project progress and timelines; adjust schedules and plans as needed; ensure on time and on budget delivery of projects and identify and resolve issues to ensure project success.
• Supervise utilization of project resources in alignment with resource allocation and budget. This includes on time entry and approvals for project timesheets.
• Able to lead multiple projects supporting a program or account, requiring complex cross-functional teamwork and management at the program level.
• Facilitate requirements gathering and assist with crafting project deliverables, and Salesforce documentation as needed.
• Being an extension to the account team to extend the Salesforce footprint.
• Participate in end to end implementation planning including project management, risk & issue management, communication and business organisational change.
• Facilitate User Acceptance Testing with business end users including coordination and user acceptance sign-off.

Engagement Delivery Director

• Responsible for generating new business in existing accounts and in new markets
• Develop key customer stakeholder relationships and drive customer satisfaction
• Assist with the development and execution of overall long-term strategy for the account
• Share value proposition for existing and/or new customers

Named Account Executive, Aerospace and Defense

Full-stack Engineer

• Own the full development lifecycle for IAM solutions, including design, implementation, testing, deployment, maintenance, and continuous improvement of user experience
• Collaborate across core product teams, IAM service teams, and customer zero teams to refine requirements, ensure compliance, and deliver intuitive, high-quality solutions
• Develop and integrate features—including backend, frontend, Agentic components where applicable, and customer integrations—while providing technical guidance and troubleshooting across platforms and technologies
• Review, triage, and prioritize incoming requests, assessing and implementing enhancements based on user needs, release timelines, and business objectives
• Create technical documentation and enablement materials to support developers, customers, and internal teams
• Mentor and support peers and junior engineers through knowledge sharing, coaching, and positive influence
• Stay current with emerging technologies—including relevant AI/Agentic advancements—and drive innovation within the IAM domain and overall user experience

Senior Software Engineer, Enterprise IAM

• Engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform
• Build positive, trusted relationships with key team members and c-suite decision makers
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts

Enterprise Account Executive – Health and Life Sciences

• Lead, drive and grow sales for the Enterprise Healthcare vertical
• Set and execute an aggressive customer acquisition strategy to generate annual growth in ACV bookings
• Maintain key customer relationships and implement strategies for growing the company’s Enterprise Healthcare vertical focus and customer base
• Provide detailed and accurate sales forecasting
• Manage overall sales process, set appropriate metrics for sales funnel management
• Work cross-functionally with all field teams
• Establish trusted relationships with key corporate teams including industry marketing and product management

AVP, Sales, Enterprise Healthcare

Recruitment

• Acting as a talent consultant and advocate for internal employees at Salesforce
• Lead the entire recruiting process from initial screening through offer accept
• Enabling candidates and hiring managers on our Internal Recruiting Process and Policies
• Participate in implementing and driving global recruiting programs
• Build an ongoing, balanced pipeline of qualified internal candidates
• Learn the profiles within your supported talent communities so that you can help best match candidates with the appropriate opportunities
• Partner with other departments (Headcount Managers, Compensation, Employee Success) to drive the recruiting process

Internal Recruiter – Contract

• Manage a full-lifecycle sales process, prospecting customers via phone, email, referrals, LinkedIn, Salesforce relationships, partners, etc.
• Identify appropriate business contacts, qualify and drive leads through the sales pipeline
• Engage in technical discussions with potential clients through product demonstrations and presentations with Director, VP, and C Level prospects
• Manage accounts and contacts within Salesforce.com through the entire sales lifecycle
• Respond to customer inquiries and requests
• Establish and maintain long-term relationships to enhance future revenue opportunities
• Ability to match our sales process with customer buying processes
• Able to be in territory 1-2 times per month, up to 4-5 days at a time

Account Executive, Sales Performance Management – SMB/Commercial

Product Designer

• Work cross-functionally with product and engineering partners to represent the design team, facilitate design discussions, and ensure design quality
• Collaborate closely with leadership to define features and influence the overall direction of your product area, and with Design Leadership to improve our design processes
• Design flows, prototypes, sketches, and high-fidelity UI for experiments and features
• Work closely with engineering to ensure a high-quality implementation and user experience throughout every phase of a project, and iterate quickly based on feedback
• Lead by example with hands-on design work and by helping teammates grow their skills
• Provide clear, constructive feedback and build a healthy design critique culture
• Identify connections across initiatives and ensure we are delivering a cohesive end-to-end user experience
• Mentor other designers, support hiring, and help evolve our design team practices

Lead Product Designer, Slackbot Mobile

Data Scientist

• Apply advanced data science techniques to analyze Slack product usage patterns
• Conduct evidence-based evaluations to determine key drivers of Slack’s product growth
• Define and report key success metrics
• Synthesize insights across different product areas and business outcomes
• Serve as a domain expert in product data science