Salesforce

Director, Business Value Services

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • New York • United States

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Salary

💰 $151,130 - $232,750 per year

Job Level

Lead

About the role

  • Work closely with internal Sales, Solutions, BVS, Customer Success, and Professional Services resources to identify potential engagement opportunities
  • Facilitate customer-facing discovery workshops to understand customer business processes and strategic initiatives
  • Leverage customer data to create a ‘to-date’ Salesforce business value point of view
  • Develop and deliver compelling business case presentations and financial models
  • Conduct post implementation value audits to connect empirical platform utilization data to realized outcomes
  • Develop expansion strategy and value validation documenting realized value
  • Provide thought leadership, training, and consultative coaching to sales and solutions teams
  • Share insights with customer executives and sales leadership

Requirements

  • 8+ years of professional experience in Management Consulting, strategic, and analytical customer-facing roles
  • Deep quantitative analysis and financial modeling skills
  • Strong business insight and judgment (understanding of machine learning principles, statistics, data analytics)
  • Results-oriented, strategic thinker
  • Data driven individual, experienced in extracting business insights from large amounts of data using advanced analytics
  • Strong executive presence and presentation / facilitation skills
  • Comfortable collaborating with and presenting to C-suite executives
  • Creative, high energy, entrepreneurial self-starter
  • Experience in a Sales environment / interacting with Sales teams preferred
  • MBA from a top program preferred
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quantitative analysisfinancial modelingdata analyticsmachine learning principlesbusiness case presentationsempirical platform utilizationvalue auditsexpansion strategyvalue validation
Soft Skills
results-orientedstrategic thinkerdata drivenexecutive presencepresentation skillsfacilitation skillscollaborationcreativityentrepreneurial mindsetconsultative coaching
Certifications
MBA