Salesforce

Director, Technical Program Management

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Washington • California • District of Columbia • United States

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Salary

💰 $171,200 - $273,000 per year

Job Level

Lead

About the role

  • Work with multiple delivery teams to take ownership and accountability of technical project planning and delivery
  • Develop trusted relationships with key technology and functional leaders & stakeholders
  • Translate business objectives into execution strategy
  • Ensure data is collected to appropriately assess the level of maturity of the service owner
  • Utilize internal tools and agile mindset to create a collaborative environment
  • Anticipate and aggressively remove obstacles that slow down or prevent program success
  • Provide leadership, transparency and visibility to the entire Technology & Products organization
  • Monitor and resolve end-to-end process for pain points/sticking points

Requirements

  • 6+ years of strong technical program management experience
  • 3+ years of solution management experience for infrastructure, software, or online services (SaaS experience)
  • Solid understanding of DevOps/Live Site, Service Ownership
  • Thorough understanding of infrastructure processes and lifecycle with agile methodologies
  • Agile/Kanban experience in an infrastructure environment is a plus
  • Outstanding organizational, communication, interpersonal, relationship building skills
  • Excellent analytical and problem solving skills
  • Ability to establish credibility and rapport with senior executives and technical and non-technical team members
  • Ability to collaborate with multiple technical functions
  • Experience as a Product Manager and/or Product management is a plus
Benefits
  • time off programs
  • medical, dental, vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical program managementsolution managementDevOpsService Ownershipinfrastructure processesagile methodologiesSaaSanalytical skillsproblem solving
Soft Skills
organizational skillscommunication skillsinterpersonal skillsrelationship buildingcredibilityrapportcollaboration