
Consumer Goods Solution Architect
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • India
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Tech Stack
About the role
- Effective in working with customers, including business executives, business analysts, and IT development staff
- Effective in understanding business needs and distilling the information into business and technical requirements
- Comfortable working with complex business requirements and translating into the design of solutions, including insurance product configuration, rate models, user stories, business rules, etc.
- Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
- A collaborative and empathetic relationship with the business stakeholders will be central to your role.
- Your commitment to their success should never be in doubt.
- You’ll be a key channel back to the Salesforce Industries product management team as they look to drive innovation and improvements into future releases of Industry Cloud products.
- This role will require travel to customer locations.
Requirements
- At least 7+ years of CG Industry Experience
- Engage business users to understand requirements and create solution designs
- Help in mapping business requirements to Salesforce Industry(SFI) Vlocity product functionality
- Identifies ‘What to implement’ in Vlocity CRM and ‘Solution’ level designs
- Able to evaluate the long-term impact of implementing a capability - Any conflict or limitations, impact on operations, roadmaps, or upgrades
- Knowledge of modules (EPC, CPQ, OM, and Digital Commerce)
- Knowledge of Salesforce Platform
- You will have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Telecom clients
- You will have direct experience in working with Salesforce (at an Admin level, minimum)
- You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground
- You’ll have excellent communication skills to communicate with customers, partners, and internal team members
- You’ll have the vision to help us take our company to the next level
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce IndustriesVlocityEPCCPQOMDigital Commercesolution designbusiness requirements mappingCRM implementationcustomer project delivery
Soft Skills
effective communicationcollaborationempathycustomer engagementself-startervisionunderstanding business needstranslating requirementscommitment to successadaptability