Salesforce

Success Architect – B2C Commerce

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • India

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Job Level

SeniorLead

Tech Stack

CloudJavaScriptReactSQL

About the role

  • Engage with Signature Success Plan customers through high-velocity advisory model across multiple engagements
  • Provide strategic consultation and recommendations for customers to implement independently
  • Serve as a trusted Commerce Cloud SME for the Cloud Success organization
  • Translate complex technical concepts for diverse audiences, including stakeholders and Executive Leadership
  • Identify and evaluate capability gaps, recommending product enhancements or custom solutions
  • Build strong relationships with internal and external business partners to contribute to broader goals
  • Collaborate with diverse teams to evaluate technical architecture, optimize performance, and design solutions

Requirements

  • 8 years proven experience in enterprise consulting
  • 5+ years proven hands-on experience with Salesforce B2C Commerce platform
  • Deep understanding of data modelling, integration architectures, and data governance best practices
  • Good understanding of B2C Commerce development tools (Script API, Pipelines, OCAPI/SCAPI, PWAKit)
  • Understanding of web technologies like HTML, SQL, Javascript, React, XML, JSON, and CSS
  • Experience with system architecture design and integration patterns
  • Deep understanding of B2C Commerce Merchant Tools with hands-on experience using them to troubleshoot and solve real business challenges
  • Good understanding of the relationships between Business Manager, storefront, Einstein configurator and Reports & Dashboards
  • Excellent communication skills, and ability to work collaboratively with cross-functional teams
  • Customer-centric discovery - ability to ask questions and challenge assumptions with empathy to identify the real problem to solve
  • Knowledge of functions outside of Commerce that impact Commerce operations and decision making
  • Proactive mindset: Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
  • Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
  • Salesforce certifications: B2C Commerce Developer, B2C Commerce Architect
  • Salesforce Commerce Knowledge: Knowledge in Salesforce Order Management and Salesforce B2B Commerce
  • Additional Salesforce certifications (Salesforce Administrator, Experience cloud, Experience implementing Salesforce Clouds, Multi-cloud scenarios - Sales, Service, Industries or Marketing)
  • Familiarity with Salesforce’s technical architecture: APIs, Standard and Custom Objects, APEX, AI concepts, Customer Data Platforms or Data Lakes
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce B2C Commercedata modelingintegration architecturedata governanceHTMLSQLJavaScriptReactXMLCSS
Soft Skills
excellent communicationcollaborative teamworkcustomer-centric discoveryproactive mindsetrelationship building
Certifications
B2C Commerce DeveloperB2C Commerce ArchitectSalesforce AdministratorExperience CloudSalesforce Clouds implementation