Mulesoft Technical Manager
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • India
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About the role
- Lead a team of technical architects and consultants as they deliver MuleSoft solutions to our customers.
- Build our practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.
- Work with our customers and partners to solve critically important business challenges using MuleSoft’s Anypoint Platform.
- Lead customer, partner, and MuleSoft technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and the operational life cycle.
- Be a key member of the cross-functional Mulesoft leadership team.
- Facilitate collaboration and alignment across Sales, Customer Success, Pre-Sales, and Product teams.
Requirements
- 12+ Experience leading by example and being a player and a coach.
- A background as a professional services leader with experience growing a practice and a strong consulting background in a credible system integrator firm or high growth enterprise software vendor
- A collaborative mindset and the ability to gain trust with your team and across internal and external functional leaders
- Experience architecting MuleSoft services integrations including a solid understanding of on-premise and cloud-based infrastructures, SDLC pipelines, configuration, and deployment.
- Experience with API and integration security with solid grasp of authentication and authorization concepts and principles.
- 6-10 years of proven track record leading integration teams and architecting solutions within a diverse technical team of clients, system integrators, contractors, and internal teams.
- A background in conducting technical workshops with technical and business clients to drive effective services and implementations
- The ability to communicate complex technical concepts in a simple yet comprehensive way to non-technical and technical professionals alike
- A desire for continuous study of new technologies and functionality, and involvement in projects that push the capabilities of existing technologies.
- An appreciation for operational excellence when it comes to bookings and utilization forecast, contract terms, etc.
- Strong verbal and written communication skills, impeccable organizational and time management skills
- Agile, proactive, comfortable working with ambiguous specifications and can prioritize on the fly
- Knowledge of MuleSoft AI developments such as Mule AI Chain, Topic Center, API Catalog, MCP, Agentforce Connectors
- Familiarity with AI & ML concepts, including predictive and generative AI, Retrieval-Augmented Generation (RAG), Large Language Models (LLMs), and Agentic AI.
- Passion for continuous learning and experimentation with emerging AI technologies, including prompt engineering, new LLM models, and agentic AI frameworks.
- Good to have - Basic understanding of Agentforce and building AI agents.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
MuleSoftAnypoint PlatformAPI integrationintegration securityauthenticationauthorizationSDLC pipelinescloud-based infrastructureon-premise infrastructureAI technologies
Soft Skills
leadershipcollaborationtrust-buildingcommunicationorganizational skillstime managementproactiveadaptabilitycoachingproblem-solving