Establish the long-term technology strategy and architecture for Field Service
Ensure tight alignment between business priorities and platform investments
Champion emerging capabilities—specifically AI, Data Cloud, and Agentforce
Lead architecture design covering data models, security, and scalability for global, multi-region implementations
Act as a trusted advisor to CIOs, CTOs, and product leaders
Drive multi-cloud architectures that leverage Sales, Service, Marketing, Commerce, and Data Cloud
Coach and mentor architects, developers, and delivery teams on design excellence

Requirements

Bachelor's or Master's in Computer Science or Engineering
At least fifteen (15) years of experience in platform architecture (SaaS, PaaS)
At least three (3) years of experience applying AI/ML technologies to platform or product architecture
Broad knowledge across the Salesforce platform, including multi-cloud capabilities, extensibility options, and ecosystem tools
Expert-level knowledge of relevant architecture, design principles, and patterns
Demonstrated experience and interest in architecting complex and scalable platforms
Experience with integration patterns, enterprise data architecture, API management, DevOps/CI-CD, security models, performance tuning, and distributed-system design
Experience designing and governing integrations with core enterprise platforms (e.g., SAP, Oracle, legacy systems)
Proven ability designing architectures for global, multi-region, highly regulated organizations
Proven ability to analyze complex business challenges and translate them into technical blueprints and execution plans that deliver measurable value.

Benefits

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

platform architectureAI technologiesML technologiesSalesforce platformintegration patternsenterprise data architectureAPI managementDevOpsCI-CDsecurity models

Soft skills

leadershipmentoringcoachingadvisorycommunicationproblem-solvingstrategic thinkingcollaborationdesign excellencebusiness analysis

Certifications

Bachelor's in Computer ScienceMaster's in Engineering