Partner with our most strategic and high-priority customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption
Serve as a trusted Subject Matter Expert (SME) in your designated Industry Clouds, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices
Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption
Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth

Requirements

8+ years of experience in software, system, or enterprise architecture
Expertise in Salesforce products, platform capabilities, technical governance, and best practices
Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure
Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices
Strong written and verbal communication skills
Ability to assess business objectives, propose solution options, and drive stakeholder alignment
Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation
Passion for continuous learning and staying ahead of emerging technologies
Salesforce Admin, Salesforce Advanced Admin certifications required
Highly Desired: Certified Architect Credentials, Platform App Builder, Platform Developer 1, Accredited Professional credential in at least one Industry Cloud specialization

Benefits

time off programs
medical, dental, vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software architecturesystem architectureenterprise architectureSalesforce productstechnical governanceSaaSPaaSenterprise application integrationprocess orchestrationmaster data management

Soft Skills

written communicationverbal communicationstakeholder alignmentcustomer transformationproblem-solvingcollaborationthought leadershipcustomer successadaptabilitycontinuous learning

Certifications

Salesforce AdminSalesforce Advanced AdminCertified Architect CredentialsPlatform App BuilderPlatform Developer 1Accredited Professional credential