Senior Manager, Business Value Services
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: California • Illinois • United States
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Salary
💰 $142,800 - $191,030 per year
Job Level
About the role
- Support major accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomes
- Work closely with our internal sales teams and other functions to help define account strategies and prioritize sales initiatives, based on value creation potential and opportunity size
- Facilitate internal and external workshops to discover customers' current and future business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics)
- Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities
- Assist in the development and delivery of commercial proposals and deal structures, and share insights with senior sales management to help develop and execute negotiation strategies
- Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle
Requirements
- 12-15+ years of relevant professional experience
- Experience in the Healthcare Industry - particularly Payer / Provider, Medical Technology, Pharmaceutical
- Expertise in building and presenting compelling business cases to executive and c-level clients
- Ability to craft a value story from complex data and insights that is easy for a customer executive to understand and act on
- Prior experience in consultative and strategic customer-facing roles
- Expertise in account strategy support, and development and execution of value hypotheses, business cases, and commercial proposals
- Strong analytical and problem solving skills, including the ability to derive meaningful insights from large amounts of information and clearly communicate complex ideas to customer senior executives, while handling questions and objections
- Skilled in quantitative analysis and financial modeling
- Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy
- Creative, high-energy, self-starter comfortable leading and executing initiatives and handling conflicting demands creatively and quickly
- Thrive in working collaboratively and cross-functionally, particularly with Sales, Solution Engineering, Pricing, Industry teams and other key partners
- Results-oriented, strategic thinker that enjoys helping customers "cross the chasm" from current state to future state
Benefits
- time off programs
- medical, dental, vision, mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quantitative analysisfinancial modelingbusiness case developmentROI analysisvalue hypothesis developmentcommercial proposal developmentaccount strategy supportdata analysismetrics measurementstrategic alignment
Soft skills
analytical skillsproblem solvingcommunication skillsconsultative partneringcreativitycollaborationstrategic thinkingleadershipself-startercustomer engagement