Salesforce

Senior Success Architect

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

Visit company website
✨ AI Apply
Apply

Job Level

Senior

Tech Stack

Cloud

About the role

  • Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organisation.
  • Engage with our Signature and Strategic customers to evaluate and recommend optimisation strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud.
  • Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders.
  • Identify and evaluate capability gaps for standard product capability or identify creative solutions through customisation.
  • Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI.
  • Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers.
  • Build strong relationships with both internal and external business partners, contributing to broader goals and growth.

Requirements

  • 8+ years proven experience in enterprise consulting, including implementing enterprise software solutions in the Marketing/MarTech space.
  • Experience with Salesforce Marketing Cloud Engagement (Email/Mobile) AND one of: Marketing Cloud Personalization OR Marketing Cloud Intelligence OR Marketing Cloud Account Engagement OR similar product.
  • Deep understanding of data modeling, integration architectures, and data governance best practices.
  • Knowledge of Marketing Cloud Engagement scripting languages (AmpScript, SSJS, GTL, WSProxy).
  • Experience with system architecture design and integration patterns.
  • Knowledge of Marketing Cloud Engagement Security capabilities and best practices.
  • Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive.
  • Stay up-to-date with emerging marketing, data-related and AI technologies.
  • Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues.
  • Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy.
Benefits
  • Our benefits and resources support you to find balance and be your best.
  • Our AI agents accelerate your impact so you can do your best.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce Marketing Cloud EngagementMarketing Cloud PersonalizationMarketing Cloud IntelligenceMarketing Cloud Account Engagementdata modelingintegration architecturesdata governanceAmpScriptSSJSGTL
Soft skills
communication skillscollaborationinfluencingrelationship buildingproactive attitudeself-startingtask managementcross-functional teamworkproblem-solvingadaptability