Lead Project Manager – Advanced Nuclear
Switzerland Global Enterprise
ERPOracleOracle ERPPMP
Project Manager
Salesforce Ventures
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Act as the primary point of contact for customer interactions during implementations.
- Serve as the program manager for new customer onboarding projects.
- Facilitate customer planning sessions to ensure plans are reviewed.
- Provide regular customer updates for the Executive team and Senior Management.
- Leverage the Product & Technology, Operations, Revenue, and Wealth teams to advocate for customer needs.
- Identify and communicate opportunities for upselling internally.
- Act as an SME for customers to assist in navigating their implementation.
- Own delivery tracking, dependency management, risk mitigation, and issue resolution for assigned customers.
- Analyze and utilize data from new and existing customers.
Requirements
- 4+ years of experience of enterprise-focused technology implementation, project/program management, and/or management consulting work experience.
- Experience working in wealth management/wealth technology.
- Hands-on experience leading SaaS-based implementations including tracking, monitoring, and reporting key performance indicators of project health.
- Ability to develop strategies and standard operating procedures for SaaS-based implementations and customer relationship management.
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
- Must be flexible with working hours in order to meet our customers needs and answer their questions in a timely manner.
Benefits
- 4 weeks of vacation in addition to a company wide shutdown between Christmas and New Year
- A flexible & hybrid working environment
- Comprehensive Group Health, Dental and Vision Benefit Plan right from the start
- Employee Stock Option Purchase Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementprogram managementSaaS implementationdata analysiskey performance indicatorsdependency managementrisk mitigationissue resolutioncustomer relationship managementstandard operating procedures
Soft skills
communicationpresentationinfluenceflexibilitycustomer advocacyplanningproblem-solvingcollaborationleadershiporganizational skills
