Oversee end-to-end processing of telecom invoices to ensure accuracy, compliance, and cost efficiency
Receive, validate, and approve invoices; assign cost center and GL codes for payment processing
Identify and resolve billing discrepancies; manage vendor disputes and ensure contractual adherence
Conduct detailed invoice data analysis to support telecom cost optimization and provide reporting for financial planning
Ensure internal processes, documentation, and checklists are followed and maintained timely
Own wireline TEM activities: invoice processing; monthly invoice auditing; AP payment file creation and maintenance; research and reconciliation of past due balances/payments
Interact with vendors to obtain invoice copies, payment information, and resolve billing/payment issues
Communicate with clients via email and conference calls regarding invoice and payment processes
Manage assigned clients for end-to-end TEM from procurement to payment
Collaborate with India-based analysts and US-based teams to address vendor/client inquiries
Identify opportunities for process improvement and escalate suggestions to management
Generate and maintain weekly/monthly reports
Requirements
Excellent written, verbal, and interpersonal communication skills
Ability to work independently as well as in a team environment
Self-motivated with strong ownership and accountability
Strong leadership, team-building, and problem-solving skills
5–7 years of industry experience in a relevant domain; telecommunications experience preferred
Familiarity with telecom service providers and billing platforms across the US, Canada, Europe is a plus
Proficiency with Microsoft reporting tools and strong, advanced Excel skills