Business Continuity Analyst – Specialist
Vanguard
Lead Analyst, Invoice Management
Sakon
full-time
Posted on:
Location: Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Oversee end-to-end processing of telecom invoices to ensure accuracy, compliance, and cost efficiency
- Receive, validate, and approve invoices; assign cost center and GL codes for payment processing
- Identify and resolve billing discrepancies; manage vendor disputes and ensure contractual adherence
- Conduct detailed invoice data analysis to support telecom cost optimization and provide reporting for financial planning
- Ensure internal processes, documentation, and checklists are followed and maintained timely
- Own wireline TEM activities: invoice processing; monthly invoice auditing; AP payment file creation and maintenance; research and reconciliation of past due balances/payments
- Interact with vendors to obtain invoice copies, payment information, and resolve billing/payment issues
- Communicate with clients via email and conference calls regarding invoice and payment processes
- Manage assigned clients for end-to-end TEM from procurement to payment
- Collaborate with India-based analysts and US-based teams to address vendor/client inquiries
- Identify opportunities for process improvement and escalate suggestions to management
- Generate and maintain weekly/monthly reports
Requirements
- Excellent written, verbal, and interpersonal communication skills
- Ability to work independently as well as in a team environment
- Self-motivated with strong ownership and accountability
- Strong leadership, team-building, and problem-solving skills
- 5–7 years of industry experience in a relevant domain; telecommunications experience preferred
- Familiarity with telecom service providers and billing platforms across the US, Canada, Europe is a plus
- Proficiency with Microsoft reporting tools and strong, advanced Excel skills
- Undergraduate degree preferred
