SAI360

Product Marketing

• Customer and market understanding: Develop and continually refine understanding of buyers’ challenges and needs, buying stages and product use.
• Competitive intelligence: Use understanding of competitors to develop effective, concise product positioning and messaging.
• Product differentiation: Combine insights into industry trends, and from competitive analysis and win/loss analysis to identify key differentiation messages for our solution offering and capabilities.
• Sales enablement: Increase win rates by developing effective enablement tools across all channels, product and vendor comparisons, playbook content, product catalogs, success stories, and solution sheets.
• Sales training: Increase win rates by providing training and scripting to connect buyer needs to relevant modules and capabilities.
• Demand gen support: Provide the marketing communications team with relevant inputs to support lead gen and conversion, including campaign content, buyer guides, product videos, webinars, proprietary and third-party event support, blog posts, newsletters, and social content.
• Product launches: Working in partnership with Product Management, managing new platform releases across all functions - including marketing, sales, and operations - ensuring a clear launch plan and success against plan.

Product Marketing Manager

Product Manager

• Develop and continually refine understanding of buyers’ challenges and needs, alternatives and competitors, buying stages and product use.
• Perform analysis to support programs to increase market share.
• Use understanding of customers, competitors, and markets to develop effective, concise product positioning and messaging.
• Learn the product strategy, perform industry trend analysis, competitive analysis and win/loss tracking to identify key differentiation messages for our solution offering and capabilities.
• Work across the product team to develop innovation in the product with prioritized requirements and delivery validation.
• Increase win rates via effective tools across all channels, product and vendor comparisons, playbook content, product catalogs, success stories, and solution sheets.
• Increase win rates by providing training and scripting to connect buyer needs to relevant modules and capabilities.
• Working in partnership with product marketing to plan and promote launches to ensure success.

Senior Product Manager – Risk, Audit & Internal Controls

Technical Customer Success

• Develop a deep understanding of our GRC customer’s business requirements and goals;
• Champion client requests;
• Represent client interests in product and service solution planning initiatives;
• Solving basic to intermediate issues accordingly and escalating issues to appropriate Service management teams;
• Manage assigned client relationships to ensure the highest level of service;
• Drive adoption, engagement, and satisfaction with SAI360 products and services through proactive activities and structured touchpoints;
• Understand customer objectives and translate them into business outcomes;
• Build strong long-term relationships with customers through strategic communication and tailored issue resolution;
• Liaise with internal teams to ensure solutions are delivered per agreed scope and timelines;
• Partner with Account Managers to facilitate renewals, drive revenue growth, and identify upsell/cross-sell opportunities;
• Travel to priority customers (approx. 10%) to strengthen relationships and lead value-driven discussions;
• Track and report customer initiatives in Salesforce.

Technical Customer Success Manager

• Develop and continually refine understanding of buyers’ challenges and needs, alternatives and competitors, buying stages and product use
• Use understanding of customers, competitors, and markets to develop effective, concise product positioning and messaging
• Learn the product strategy, perform industry trend analysis, competitive analysis and win/loss tracking to identify key differentiation messages for our solution offering and capabilities
• Work across the product team to develop innovation in the product with prioritized requirements and delivery validation
• Increase win rates via effective tools across all channels, product and vendor comparisons, playbook content, product catalogs, success stories, and solution sheets
• Increase win rates by providing training and scripting to connect buyer needs to relevant modules and capabilities
• Working in partnership with product marketing to plan and promote launches to ensure success

Senior Product Manager, Operational Resilience

Account Executive

• Prospect and qualify new business opportunities through inbound leads, outbound efforts, and channel referrals
• Pitch the value of our whistleblower SaaS platform via email, cold calls, social selling, and demos
• Run discovery calls to understand customer needs and tailor our solution to key compliance pain points
• Manage sales cycles from initial contact through to closed-won — with support from senior sales leadership
• Collaborate with marketing to test messaging, improve lead conversion, and share field insights
• Document activities in our CRM and contribute to a structured sales process
• Learn and grow with training in compliance workflows, objection handling, negotiation, and SaaS sales.

Manager

• Identify, recruit, and contract new channel partners aligned with company strategy
• Lead onboarding and training programs to ensure partner readiness
• Provide sales tools, product knowledge, and ongoing support to maximize partner success
• Collaborate with marketing to create co-branded campaigns and partner-focused initiatives
• Develop joint business plans with partners to drive mutual growth
• Build strong, long-term relationships with key stakeholders at partner organizations and serve as primary escalation contact
• Conduct regular business reviews with partners to track performance and identify opportunities
• Achieve channel sales targets through partner-led opportunities and monitor partner performance, pipeline, and forecast accuracy
• Work closely with sales, marketing, product, and customer success teams to align partner strategies and provide partner feedback to inform product development and positioning

Channel Manager

QA Engineer

• Design, build, and maintain automated test suites for UI, API, and integration testing
• Embed testing into CI/CD pipelines to enable fast, reliable releases
• Partner with developers to define test strategies, code quality practices, and shift-left testing approaches
• Identify, track, and help resolve defects, ensuring issues are caught early
• Expand test coverage by building reusable automation frameworks and tools
• Collaborate with product and engineering teams to ensure requirements are testable and measurable
• Champion QA best practices and contribute to building a strong engineering culture
• Work in Scrum teams and take ownership of quality across the whole lifecycle

Customer Success Manager

• Role drives partner-customer retention, contract renewals, and channel partner success for US and EMEA.
• Serve as strategic point of contact for a portfolio of channel partners to maximize value from SAI360 solutions and identify growth opportunities.
• Based in EST; willing to work flexible hours to accommodate EMEA partners.
• Channel Partner Success: build relationships, provide training/resources, and align with internal teams.
• Monitor partner satisfaction and engagement; drive joint success plans; mitigate risks.
• Own end-to-end renewal process and collaborate to structure renewal proposals and upsell opportunities.
• Forecast renewal pipeline and contribute to revenue retention targets.