Job Level
Lead
About the role
- Work with company leaders and your team in building a state-of-the-art B-to-B-to-C portal that sets modern expectations for clarity, coherence, and usability along with business impact
- Create and execute designs, both from a blank slate and within an existing system, shaping how design functions inside the company and in our design team
- Lead discovery, user research, and synthesis, and use metrics to drive success
- Collaborate with product managers, data scientists, engineers, and other designers and lead design direction and efficient implementation
- Facilitate conversations on improving product features and our robust design system by articulating UX/UI tradeoffs while defining final designs
- Communicate the rationale behind the intentions, decisions, and goals of proposed design solutions while incorporating constructive feedback through design iterations
- Work hand-in-hand with product teams to shape flagship software, fuel growth of a multi-billion-dollar book of business, and drive end-to-end experiences; lead design thinking, research, and execution—own outcomes, not just deliverables
Requirements
- Significant experience in a leading design role
- Facility in working with data heavy but whitespace respecting patterns, and experience discovering, designing, and advocating for meaningful digital customer experiences that meet strategic customer and business needs
- Fluency in creating workflows, interactive prototypes, and finished designs, with documentation that clearly communicates the design and functionality of new features
- Experience measuring, reporting on, and advancing the value of new and existing features
- Strong written and verbal communication skills to explain evidence-based design decisions for review and implementation by teammates
- Strong attention to detail, including language, patterns, visual design flaws, etc.
- A portfolio that tells a story of problem solving with quality visual designs showcasing your eye for detail; clear and thoughtful writing; thoughtful discovery practices
- (Highly preferred) Experience in insurance / insurtech or fintech and rich B-to-B-to-C software applications
- (Highly preferred) Experience working with stellar shopping experiences (with recommendations, preferences, etc.)
- (Highly preferred) Proven track record advocating for and growing design mindsets and team culture within organizations
- (Highly preferred) Proficiency working with a fully remote team