Role in the global Mercury Support Team leading Mercury learning projects and applying evidence-based standards
Follow EY’s evidence-based learning design processes to design new materials and re-design existing Mercury curriculum
Apply a performance-focused approach to instructional design, identifying root causes of performance gaps and recommending learning or non-learning interventions
Assess the impact of Mercury training programs and materials on users’ performance and adjust to improve effectiveness
Maintain and update training materials, ensuring relevance, accuracy, and alignment with organizational goals
Conduct instructional design quality reviews on new and existing learning solutions using the EY Design Quality Checklist
Ensure written quality and proof-read learning materials for consistency
Collaborate closely with developers to ensure finished materials are authored as specified
Research emerging learning technologies and provide guidance on implementation within the Mercury learning curriculum
Requirements
Truly passionate about designing compelling learning experiences
Up to date on the latest research about learning and how to incorporate learning into the flow of work
Excellent written and verbal communication skills; ability to write effective instructional text, audio and video scripts and other design documents
Excellent influencing skills and executive presence; maturity to interact with senior business leaders, high level SMRs, and workstream leads
Experience using learning science and evidence-based design standards and practices
A keen eye for detail, strong organizational skills, and the ability to manage multiple projects simultaneously
Ability to use learning technology and tools, desktop applications, and relevant knowledge tools
Willingness to be part of a global team, including working alternative hours when required
Ideally: experience designing eLearning that aligns with digital accessibility guidelines
Ideally: experience with Articulate 360, Camtasia, digital adoption platforms and Gen AI, or similar authoring tools
Ideally: experience designing and producing instructional videos using Adobe Creative Suite tools (After Effects)
Ideally: experience managing change initiatives in global, matrix organizations
Ideally: experience working in fast-paced environments to deliver required results