SageSure

Claims Specialist

• Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements
• Communicate claim updates and decisions verbally and in writing
• Handle claims in compliance with all applicable regulations and internal processes
• Provide technical expertise and serve as an SME for Claims-related projects
• Act as a resource for less experienced staff
• Support catastrophe response as needed, to include potential overtime and deployment
• Any other duties needed to help drive our purpose and fulfill our values
• Lead high-profile and sensitive special investigations involving intricate and specialized fraud referrals.

Senior Catastrophe Claims Adjuster

Sales

• Leading Advocacy and Driving Adoption
• Proactively engage in strategic planning and execution.
• Track performance metrics to measure effectiveness of strategies.
• Champion Commercial initiatives and collaborate with cross-functional teams.
• Identify and prioritize strategic field activities, including tradeshow attendance and agency/partner visits.

Commercial Sales Manager

• Scope and estimate first party homeowners and commercial claims.
• Investigate and evaluate coverage and damage issues, communicating your findings to customers.
• Partner with external parties (contractors, public adjusters, attorneys, etc.) and internal business partners to handle complex claims.
• Identify suspicious losses, recommending SIU review and assist in such investigations, when necessary.
• Handle claims in compliance with all applicable regulations and internal processes.
• Support catastrophe response as needed, to include potential overtime and deployment.
• Any other duties needed to help drive our purpose and fulfill our values

Field Property Claims Adjuster II

Program Manager

• Designing, implementing, and optimizing an end-to-end contractor network that improves claim cycle time, estimate accuracy, customer experience, and indemnity control.
• Establishing the strategy, operational framework, performance standards, and governance model for the Direct Repair Program while partnering closely with relevant teams.
• Identifying, evaluating, and recruiting qualified mitigation and reconstruction vendors.
• Aiding in contract development in partnership with Vendor Management, Legal and Procurement.
• Collaborating with Claims leadership to embed the DRP model into claim workflows.
• Defining and implementing KPIs including cycle time, severity impact, estimate accuracy, supplement frequency, customer satisfaction, and reinspection rates.

Claims Optimization Program Manager

Business Analyst

• Develop, validate, and maintain long-term and short-term staffing models for multiple claims units to support proactive staffing and hiring decisions.
• Prepare executive-ready dashboards, presentations, and reports to summarize demand and capacity insights.
• Understand complex business processes and technologies, question current workflows, and make recommendations to enhance efficiency.
• Facilitate monthly and weekly business reviews for owned models.
• Support initiatives to improve forecasting accuracy and automate capacity planning processes using analytics and data tools (Excel, SQL, Python, or Domo).
• Collaborate with HR and Talent Acquisition on headcount planning and workforce strategy.
• Act as a liaison between Workforce Management and Operations for budget alignment and reporting consistency.
• Prioritize tasks, meet critical deadlines, and manage expectations effectively.
• Perform additional tasks as needed.

Claims Workforce Management Analyst

• Investigate and document claims involving liability exposures and litigation proceedings,
• Conduct detailed policy/coverage reviews, take recorded statements, assign inspections, actively manage reserves, prepare or review damages and injuries, hire coverage and defense counsel, and negotiate settlements on high severity or complex losses.
• Communicate claim updates and decisions verbally and in writing
• Handle claims in compliance with all applicable regulations and internal processes
• Provide technical expertise and serve as an SME for Claims-related projects
• Act as a resource for less experienced staff
• Support catastrophe response as needed, to include potential overtime
• Any other duties needed to help drive our purpose and fulfill our values

Senior Liability Claims Adjuster, Complex

• Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements
• Communicate claim updates and decisions verbally and in writing
• Handle claims in compliance with all applicable regulations and internal processes
• Act as a resource for less experienced staff
• Support catastrophe response as needed, to include potential overtime and deployment
• Any other duties needed to help drive our purpose and fulfill our values