SageSure

Home Services Research Analyst

SageSure

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Florida, Illinois

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Job Level

Mid-LevelSenior

Tech Stack

IoT

About the role

  • Lead discovery research and early-stage experimentation to uncover unmet homeowner needs and validate concepts
  • Conduct discovery research to identify unmet needs, emerging risks, and whitespace opportunities across our stakeholder ecosystem
  • Design and run early-stage experiments to evaluate the desirability and feasibility of new concepts
  • Manage innovation research programs with clear goals, timelines, and measurable outcomes
  • Produce insight-driven briefs and opportunity maps to inform innovation priorities and reduce risk in early-stage investments
  • Lead market scans and regulatory research to monitor competitor activity, insurtech innovation, and relevant legislation
  • Collaborate with Product, Data, Engagement, and Analytics teams to turn discovery insights into scalable solutions
  • Communicate findings clearly and persuasively to senior leadership, including the CTO and CEO
  • Help develop a repeatable framework for moving from insight to experimentation and accelerating our learning cycles
  • Contribute to Home Services mission: reimagining homeowner protection via smart technology, pilots, and partnerships

Requirements

  • Bachelor’s degree in a relevant field (e.g., Business, Design, Behavioral Science, Economics, Engineering)
  • 5+ years of experience in innovation strategy, user research, market intelligence, or a related field
  • Proven track record in qualitative and quantitative research with actionable, strategic outcomes
  • Experience designing and executing early-stage experiments (e.g., pilots, MVPs, concept validation)
  • Strong program management skills and ability to work cross-functionally
  • Exceptional communication and storytelling skills—especially in executive-facing settings
  • Comfort working in ambiguous, pre-product environments and balancing customer, business, and technical perspectives
  • Strong business acumen and ability to synthesize signals into clear strategic direction
  • Familiarity with home-related perils (e.g., electrical fire, appliance failure, water loss) and mitigation technologies (e.g., IoT sensors, shutoff valves)
  • Advanced degree (MBA, MS, PhD) in a relevant field (e.g., Design Research, Foresight, Engineering, Behavioral Economics) — highly preferred
  • Background in insurance, home services, climate tech, or other risk-based industries — highly preferred
  • Familiarity with frameworks like Jobs to Be Done, Design Thinking, or Three Horizons — highly preferred
  • Experience working with or within cross-functional teams including product, engineering, and analytics — highly preferred
  • Knowledge of natural catastrophe perils (e.g., hurricane, wildfire, earthquake, tornado) and their implications on property risk and insurance strategy — highly preferred