Sagent

QA Engineer

• Build and align work to defined testing processes
• Own various testing procedures such as functional testing, regression testing, sanity & smoke testing for each release cycle of the product
• Drive a feedback loop mechanism to ensure the best software development practices are followed to improve overall quality
• Perform analysis of upcoming releases to understand the requirements from the perspective of completion, testability, and ease of understanding
• Perform test results analysis, post execution of testing, and provide feedback on areas of improvements in quality
• Perform defect trend analysis during and after release and provide detailed report on risks and lessons learned
• Provide QA Testing estimates for new releases based on QA lifecycle
• Create test strategies for planned releases
• Act as gatekeeper and sign off on all releases that are ready for production or Product Team’s Testing (or any internal / client testing)
• Be an advocate of automation, responsible for maintaining the existing test automation framework and improving it on regular basis
• Responsible for augmenting automated test cases after every release to maximize the benefits of test automation

Senior Technical Quality Assurance

DevOps Engineer

• Collaborate with senior leadership to develop and refine the company’s cloud strategy, ensuring alignment with business goals.
• Stay abreast of emerging cloud technologies and assess their applicability and potential benefits to our organization.
• Design robust, scalable, and highly available cloud architectures that meet business requirements and align with industry best practices.
• Architect solutions adhering to security, compliance, and performance requirements, incorporating GCP and Azure platforms.
• Provide technical leadership and mentorship to the cloud engineering team.
• Lead architecture discussions and guide development teams in implementing cloud solutions, focusing on Kubernetes and container orchestration with Helm.
• Implement cloud solutions hands-on, including infrastructure setup, configuration, and troubleshooting.
• Develop, troubleshoot, and maintain CI/CD pipelines using Azure DevOps and integrate cloud components and services with cross-functional teams.
• Continuously monitor and optimize cloud infrastructure for performance, cost, and scalability.
• Recommend improvements to existing cloud-based systems for enhanced efficiency and effectiveness.
• Create and maintain comprehensive documentation related to cloud architecture, configurations, and processes.
• Generate regular reports on system performance and usage.
• Effectively collaborate with internal stakeholders, vendors, and partners on cloud-related initiatives.
• Communicate complex technical concepts to non-technical stakeholders clearly and concisely.

Principal DevOps Engineer

Full-stack Engineer

• Designing, coding, installing, and maintaining software programs.
• Assisting in the identification, evaluation, tailoring, and implementation of vendor-supplied software packages.
• Evaluating the performance of installed software by utilizing available aids to monitor trends, loads, and growth patterns.
• Analyzing debugging information and applying fix procedures.
• Preparing documentation for use by computers operations, applications programming, and user personnel.
• Providing technical assistance and information to other systems software, computer operations, applications programming, and data communications personnel at all centers with this environment.
• Assisting the training to applications programming and user personnel in the use of software and related hardware facilities.
• Reviewing new designs, enhancements, and with system analysts and applications programming personnel for operating efficiencies.
• Continuously enhance skills by learning and applying relevant technologies and patterns.
• Research new and emerging technologies and best practices.

Software Engineer

General Counsel

• Design, develop and implement efficient contracting process to support multiple loan servicing platforms.
• Creatively strategize renewals and support the modernization of legacy contracts.
• Work in close collaboration with product management, customer success and sales to provide best-in-class legal service.
• Support optimization of legal process.
• Keep current on product offerings and translate them into SaaS, MSA SOW’s and similar contracting models.

Assistant General Counsel – Principal

Administrative Assistant

• Liaise with Cypress Waters facility management vendors, including cleaning, catering, and security services.
• Coordinate maintenance and repairs of office equipment.
• Restock and re-order supplies for the kitchen.
• Oversee daily office operations and ensure that office processes run smoothly.
• Manage office supplies inventory and place orders as needed.
• Organize and schedule meetings and appointments.
• Manage the scheduling of conference rooms and travel offices.
• Assist in the preparation of regularly scheduled reports.
• Support several C-level executives as an Administrative Assistant.
• Plan in-house or off-site activities, such as meetings, parties, celebrations, conferences and customer visits.
• Manage office budget and expenditures.
• Implement and maintain office procedures and policies.
• Support HR in onboarding and offboarding employees and scheduling on-site interviews.
• Handle office-related inquiries and provide general support to visitors.
• Manage security procedures and assist with visitor and employee badging.
• Ensure office safety and compliance with health and safety regulations.

Senior Technical Quality Assurance

Principal DevOps Engineer

Software Engineer

Assistant General Counsel – Principal

Senior Office Manager