Regional Vice President of Operations – South West, South East
Saffire, LLC
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Job Level
About the role
- Lead and manage location leaders, regional managers, and other senior staff across multiple properties within the assigned region.
- Provide mentorship, guidance, and support to regional leadership teams, fostering a culture of excellence in service, quality, and performance.
- Act as a liaison between senior corporate leadership and property-level operations to ensure alignment with company vision, goals, and objectives.
- Develop and implement short-term and long-term strategies to drive revenue growth, guest satisfaction, and operational efficiency.
- Identify market trends and competitive threats within the region to ensure properties maintain a competitive edge.
- Lead efforts in enhancing brand presence and reputation within the region by ensuring consistent service delivery and customer satisfaction.
- Manage regional budget and financial performance for all properties, ensuring adherence to revenue and expense targets.
- Review and analyze financial statements, operating costs, and other key performance indicators (KPIs) to maximize profitability.
- Collaborate with the General Managers, Vice President of Operations and Finance department to prepare forecasts, budgets, and capital expenditure plans.
- Oversee operations of all properties within the region, ensuring efficient and effective implementation of policies and procedures.
- Conduct regular property visits to monitor operational performance, quality assurance, and guest satisfaction.
- Ensure compliance with all regulatory, safety, and environmental standards.
- Champion initiatives to improve guest experience and maintain high levels of guest satisfaction across the region.
- Ensure consistency in service standards and quality across all properties, regularly reviewing feedback and addressing any concerns.
- Drive employee engagement initiatives to build a motivated and high-performing team.
- Foster a culture of continuous improvement through training programs and leadership development.
- Ensure all properties within the region adhere to brand standards and uphold the company’s mission and values.
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- A Master’s degree is preferred.
- A minimum of 10 years of leadership experience in the hospitality industry.
- Proven track record of successfully managing multiple properties and achieving financial and operational goals.
- Strong financial acumen with experience in budgeting, forecasting, and P&L management.
- Exceptional leadership skills with the ability to manage, inspire, and develop a diverse team.
- Excellent communication, negotiation, and interpersonal skills.
- Deep understanding of the hospitality market, industry trends, and best practices.
- Ability to travel frequently within the assigned region as needed.
Benefits
- medical, dental, vision, life and disability insurance
- paid vacation
- 401k plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budgetingforecastingP&L managementfinancial analysisoperational efficiencyrevenue growthguest satisfactionquality assuranceperformance indicatorsstrategic planning
Soft skills
leadershipmentorshipcommunicationnegotiationinterpersonal skillsteam developmentemployee engagementcontinuous improvementcultural excellencemotivation
Certifications
Bachelor’s degree in Hospitality ManagementBachelor’s degree in Business AdministrationMaster’s degree (preferred)