Senior Backend Engineer, Python/Ruby
Upside
CloudGoJavaScriptMicroservicesPostgresPythonReactRubyVue.js
Senior Customer Success Engineer
SafetyCulture
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
Tech Stack
CloudGoJavaScriptOpen SourcePythonRubySQL
About the role
- Partnering with Customer Success and Go-to-Market teams to craft technical solutions for managed customers
- Partnering with Sales to communicate the technical side of the platform (Security, APIs, Cloud solutions)
- Writing scripts to extend the platform’s capability for specific customer use cases
- Building BI dashboards to communicate insights derived from customer data
- Partnering with Customer Success Managers to implement solutions for customers
- Acting as a conduit between Sales, Success, Product and Engineering
- Working closely with API and Integrations Engineering Team to communicate customer requests and improvements
- Consulting with customers about how to implement their integrations effectively
Requirements
- Confident translating technical & non-technical requirements and communicating with technical and non-technical stakeholders
- Experience writing SQL queries and optimising relational database architectures, data models and data warehouses
- Strong organisational skills and ability to manage numerous customers and switch context quickly
- Comfortable with a scripting language (e.g. Python, Golang, JavaScript, Ruby)
- Flexibility to understand and work within a wide variety of organisations’ architectures, best practices and processes
- Confident with reading API documentation and integrating with APIs
- Experience with software development or data analytics preferred
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