SafetyChain Software

Full-stack Engineer

• Own the technical design and delivery of functionality for new and existing application
• Steers code reviews as part of the development process.
• Builds user interface applications and back-end databases using various programming and scripting languages; creating functional specifications for internet and web-based projects.
• Supports the continuous delivery of service including; applications use auditing, development of software utilities, and application development procedures
• Supports quality assurance and user acceptance testing activities.
• Keeps apprised of upcoming technologies and development best practices.
• Recommends solutions based on the advantages and disadvantages of different available options.
• Perform other job-related duties as assigned by Managers(s).

 Senior Software Engineer

Account Executive

• Initiate and develop strategic conversations with executives, including C-suite, VP, and program owners, at leading food and beverage companies.
• Build and manage a profitable pipeline through direct prospecting, supported by our Business Development and Marketing teams.
• Own the entire sales process—qualifying leads, building business cases, delivering tailored presentations, negotiating contracts, and closing deals.
• Forecast sales opportunities accurately and consistently to meet or exceed your annual quota of $500k+ ARR.
• Develop trusted advisor relationships, aligning SafetyChain’s solutions with the customer’s key business initiatives.
• Navigate complex, multi-stakeholder sales cycles of 6-12 months by collaborating with internal teams, including Sales Engineers, Product, and Customer Success.
• Effectively communicate ROI and value propositions, helping production plants and facilities maximize their operational efficiency.

Account Executive, Mid Market, F&B

Marketing

• In a high-impact and high-visibility role on the marketing team, the Senior Manager of Customer Marketing will play a critical role in helping us scale our customer marketing motion , working closely with Sales, Customer Success, Product Marketing, and Events teams.
• If you’ve marketed to $100M+ enterprise accounts , thrive in long sales cycle environments, and are passionate about turning customers into advocates and revenue multipliers, this is the opportunity for you!
• Plan and execute customer lifecycle campaigns that drive adoption, satisfaction, expansion, and renewal.
• Partner with Sales and CS to identify and prioritize expansion-ready accounts for ABM-style campaigns and plays.
• Align programs with revenue goals—measuring marketing’s influence on pipeline creation, expansion deal velocity, and NRR.
• Develop and manage a steady pipeline of customer stories, references, and testimonials.
• Collaborate with Product Marketing and Sales Enablement to deploy assets across the customer journey, supporting acquisition, expansion, and retention.
• Co-lead planning and execution of our annual Customer Summit: content strategy, customer speakers, customer communications, and advocacy integration.
• Coordinate Executive Customer Advisory Board (CAB) initiatives, including meeting logistics, content planning, follow-ups, and customer engagement strategies.
• Work closely with Customer Success, Sales, and Exec team to shape CAB programming that aligns with product feedback loops, roadmap influence, and account growth.
• Execute targeted, scalable campaigns that improve customer engagement and encourage upsell and cross-sell.
• Launch adoption nurture programs and retention communications that support onboarding, education, and product usage.
• Activate customers as brand champions through reviews, referrals, speaking engagements, and peer communities.
• Develop customer-facing collateral, reference repositories, and internal toolkits to support Sales and Customer Success in driving value-focused conversations.
• Maintain a well-organized library of logos, quotes, videos, and reference materials for internal and external use.
• Track key metrics such as advocacy participation, campaign performance, content usage, and influence on revenue.
• Provide actionable insights to improve performance and demonstrate marketing impact across customer lifecycle