SafetyChain Software

SDET

• Architect, implement, and maintain end-to-end automated testing frameworks for web and mobile applications using TypeScript with Playwright and WebDriverIO.
• Implement and evolve test approaches across functional, regression, integration, UI, performance, and load testing layers.
• Integrate and maintain automated tests within our CI/CD pipelines in GitHub Actions.
• Analyze performance testing using JMeter and proactively identify bottlenecks.
• Own test case traceability using Xray and drive release testing from inception through delivery.
• Serve as a technical go-to person for automation and tooling, offering code reviews, best practices, and implementation guidance.
• Support observability, diagnostics, and issue triage in production environments alongside DevOps and Product teams.
• Test data-warehouse and analytics pipelines, reviewing transformations, metric logic, and end-to-end data flow.
• Perform data-quality validation (accuracy, completeness, consistency, schema evolution).
• Collaborate with data engineering on data contracts to ensure reliable and trustworthy analytics outputs.
• Identify quality gaps and independently drive solutions to completion with minimal oversight.
• Use AI-assisted tools to accelerate automation, analysis, debugging, data validation, and documentation across the testing lifecycle.

Senior Software Developer in Test, SDET

Product Manager

• Deliver against the roadmap for Production Monitoring, OEE, Downtime, and Performance features.
• Translate strategic direction into actionable user stories, epics, acceptance criteria, and functional specifications.
• Partner closely with Engineering during grooming, sprint planning, and daily execution.
• Provide ongoing clarification and rapid decision support to ensure development stays unblocked.
• Work with QA to validate functionality, edge cases, and data accuracy before release.
• Coordinate feature rollout and release readiness across CS, Support, Implementation, and Enablement.
• Write clear workflows, data requirements, and operator experience details for production run tracking, downtime coding, hourly counts, scrap, yield, and OEE metrics.
• Learn the fundamentals of OEE (Availability, Performance, Quality), run segmentation, downtime classification, and production KPIs.
• Collaborate daily with Engineering, UX, QA, Support, Customer Success, and Implementation.

Senior Product Manager – Production, OEE

• Deliver against the roadmap for configuration tooling, data modeling, form building, and platform-level capabilities.
• Translate strategic direction into actionable user stories, epics, acceptance criteria, and functional specifications.
• Partner closely with Engineering during grooming, sprint planning, and daily execution.
• Provide ongoing requirement clarification and rapid decision support to keep development unblocked.
• Work with QA to validate functionality, schema behavior, AI-supported flows, and data accuracy before release.
• Coordinate feature rollout and release readiness across CS, Support, Implementation, and Enablement.

Senior Product Manager – Platform & Configuration Tools

Full-stack Engineer

• Design and build foundations of SafetyChain’s next-gen platform
• Build high-performance services in TypeScript environment
• Work in a monorepo with strong engineering conventions
• Use AI-driven developer workflows to speed up delivery
• Make pragmatic architectural decisions
• Contribute to high-bandwidth problem solving culture
• Partner closely with Product and AI/ML teams

Lead Software Engineer

• Own the technical design and delivery of major features and improvements across the full stack.
• Write clean, scalable, and maintainable code, while also supporting quality assurance and deployment through modern CI/CD pipelines.
• Collaborate closely with Product Managers and UX Designers to translate requirements into impactful solutions that deliver customer value.
• Mentor junior developers, lead code reviews, participate in architecture discussions, and help drive continuous improvement across engineering practices.
• Actively contribute to sprint planning and ceremonies, and play a key role in identifying technical risks and proposing efficient, scalable solutions early in the development process.

Senior Software Engineer

Marketing

• In a high-impact and high-visibility role on the marketing team, the Senior Manager of Customer Marketing will play a critical role in helping us scale our customer marketing motion , working closely with Sales, Customer Success, Product Marketing, and Events teams.
• If you’ve marketed to $100M+ enterprise accounts , thrive in long sales cycle environments, and are passionate about turning customers into advocates and revenue multipliers, this is the opportunity for you!
• Plan and execute customer lifecycle campaigns that drive adoption, satisfaction, expansion, and renewal.
• Partner with Sales and CS to identify and prioritize expansion-ready accounts for ABM-style campaigns and plays.
• Align programs with revenue goals—measuring marketing’s influence on pipeline creation, expansion deal velocity, and NRR.
• Develop and manage a steady pipeline of customer stories, references, and testimonials.
• Collaborate with Product Marketing and Sales Enablement to deploy assets across the customer journey, supporting acquisition, expansion, and retention.
• Co-lead planning and execution of our annual Customer Summit: content strategy, customer speakers, customer communications, and advocacy integration.
• Coordinate Executive Customer Advisory Board (CAB) initiatives, including meeting logistics, content planning, follow-ups, and customer engagement strategies.
• Work closely with Customer Success, Sales, and Exec team to shape CAB programming that aligns with product feedback loops, roadmap influence, and account growth.
• Execute targeted, scalable campaigns that improve customer engagement and encourage upsell and cross-sell.
• Launch adoption nurture programs and retention communications that support onboarding, education, and product usage.
• Activate customers as brand champions through reviews, referrals, speaking engagements, and peer communities.
• Develop customer-facing collateral, reference repositories, and internal toolkits to support Sales and Customer Success in driving value-focused conversations.
• Maintain a well-organized library of logos, quotes, videos, and reference materials for internal and external use.
• Track key metrics such as advocacy participation, campaign performance, content usage, and influence on revenue.
• Provide actionable insights to improve performance and demonstrate marketing impact across customer lifecycle

Senior Manager of Customer Marketing

Account Executive

• Initiate and develop strategic conversations with executives, including C-suite, VP, and program owners, at leading food and beverage companies.
• Build and manage a profitable pipeline through direct prospecting, supported by our Business Development and Marketing teams.
• Own the entire sales process—qualifying leads, building business cases, delivering tailored presentations, negotiating contracts, and closing deals.
• Forecast sales opportunities accurately and consistently to meet or exceed your annual quota of $500k+ ARR.
• Develop trusted advisor relationships, aligning SafetyChain’s solutions with the customer’s key business initiatives.
• Navigate complex, multi-stakeholder sales cycles of 6-12 months by collaborating with internal teams, including Sales Engineers, Product, and Customer Success.
• Effectively communicate ROI and value propositions, helping production plants and facilities maximize their operational efficiency.

Account Executive, Mid Market, F&B

• Own the technical design and delivery of functionality for new and existing application
• Steers code reviews as part of the development process.
• Builds user interface applications and back-end databases using various programming and scripting languages; creating functional specifications for internet and web-based projects.
• Supports the continuous delivery of service including; applications use auditing, development of software utilities, and application development procedures
• Supports quality assurance and user acceptance testing activities.
• Keeps apprised of upcoming technologies and development best practices.
• Recommends solutions based on the advantages and disadvantages of different available options.
• Perform other job-related duties as assigned by Managers(s).