Safety Wing

Onboarding Specialist

• Provide technical support via chat or email
• Troubleshoot and resolve issues beyond first-line support
• Handle operational tasks including data entry and Jira ticket management
• Identify patterns in issues and recommend system or process improvements
• Provide around-the-clock support with a flexible schedule; daytime hours in your own time zone
• Help customers find solutions and turn challenges into positive experiences

Tech and Onboarding Specialist

Operations

• SafetyWing is seeking a Head of Insurance Operations to build and lead our global insurance operations. You’ll own everything from underwriting coordination to claims oversight - making sure our systems are smooth, scalable, and ready to grow with us. This role is about creating efficient processes, solving operational challenges, and ensuring that all our members have a joyful experience.
• We are on a mission to remove the role of geographical borders as a barrier to equal opportunities and freedom for everyone. And we are doing that by creating simple health, insurance, and retirement products for remote workers worldwide as a replacement for national welfare systems.