SafetyWing is seeking a Head of Insurance Operations to build and lead our global insurance operations. You’ll own everything from underwriting coordination to claims oversight - making sure our systems are smooth, scalable, and ready to grow with us. This role is about creating efficient processes, solving operational challenges, and ensuring that all our members have a joyful experience.
We are on a mission to remove the role of geographical borders as a barrier to equal opportunities and freedom for everyone. And we are doing that by creating simple health, insurance, and retirement products for remote workers worldwide as a replacement for national welfare systems.
Requirements
Has 5+ years of experience in insurance operations or healthcare, with a proven track record of building scalable systems
Understands insurance products, compliance requirements, and operational best practices
Loves solving problems with creative, scalable solutions
Is analytical and metrics-oriented, able to analyze data, identify issues, and develop effective solutions
Understands the broader business context and can make informed, strategic decisions
Has strong leadership skills and experience growing high-performing teams