Safestore Self Storage

QA Engineer

• Work with the Head of Digital Experience, IT and development teams to support the planning and prioritisation of UX improvements.**• Carry out structured testing across Safestore’s web CMS, pricing systems, customer database and CRM, as well as associated booking platforms and internal tools.**• Identify, log and track bugs and user experience issues, working with development partners to support timely resolution.**• Support basic troubleshooting activities, including minor front-end updates and content structure improvements.**• Assist with testing environments and release processes, working alongside IT and development teams.**• Collaborate with internal marketing, IT and external partners to test and support the delivery of website updates and new functionality.**• Coordinate User Acceptance Testing (UAT) and regression testing activities prior to system releases.**• Support CRO and A/B testing activity, reviewing performance data and highlighting opportunities to improve the digital customer journey.**• Maintain accurate and up-to-date documentation, including testing processes, system updates and release notes.

UX and Web Systems Tester

Chief Marketing Officer

• Support the updating and optimisation of website content to improve visibility across search engines (SEO) and AI-driven platforms.**
• Assist with keyword, topic and prompt-based research to identify opportunities to improve search performance and visibility.**
• Work with the Digital Experience team to support basic SEO tasks, including metadata updates, internal linking and content structure.**
• Help monitor performance using tools such as GA4 and other analytics platforms, highlighting areas for improvement.******
• Draft, edit and publish digital content, including web pages, blogs, FAQs and campaign landing pages.**
• Create or source supporting visuals, such as images, graphics and short-form video content, using tools such as Canva and AI-based platforms.**
• Support the planning and maintenance of content schedules, ensuring updates are delivered on time.**
• Ensure content is accurate, consistent and aligned with brand guidelines.**
• Support test-and-learn activity across emerging channels, including short-form video platforms such as TikTok, Instagram Reels and YouTube Shorts.**
• Assist with the development of content ideas, including basic scripting, filming and editing, where required.**
• Help track performance and engagement, identifying opportunities to improve future activity.**
• Work closely with Digital Experience, Performance Marketing and other Marketing colleagues to support aligned and consistent delivery.**
• Assist in working with external agencies and content partners where required.**
• Provide day-to-day support to the Performance Marketing Manager on campaigns and content activity.**
• Support the tracking and reporting of content and channel performance.**
• Help identify trends and highlight opportunities for optimisation.**
• Contribute to regular reporting and performance updates.**
• Support CRO and A/B testing activity, reviewing performance data and highlighting opportunities to improve the digital customer journey.**
• Maintain accurate and up-to-date documentation, including testing processes, system updates and release notes.****

UX and Web Systems Tester

Marketing Executive