UX and Web Systems Tester

Safestore Self Storage

Support the development and testing of Safestore’s digital platforms in a commercial environment. Ensure effective operations and continuous improvement of user experience through testing.

Posted 6/22/2026full-timeBorehamwood • 🇬🇧 United KingdomJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

JavaScript.NETSQL

About the role

Key responsibilities & impact

Work with the Head of Digital Experience, IT and development teams to support the planning and prioritisation of UX improvements.**
Carry out structured testing across Safestore’s web CMS, pricing systems, customer database and CRM, as well as associated booking platforms and internal tools.**
Identify, log and track bugs and user experience issues, working with development partners to support timely resolution.**
Support basic troubleshooting activities, including minor front-end updates and content structure improvements.**
Assist with testing environments and release processes, working alongside IT and development teams.**
Collaborate with internal marketing, IT and external partners to test and support the delivery of website updates and new functionality.**
Coordinate User Acceptance Testing (UAT) and regression testing activities prior to system releases.**
Support CRO and A/B testing activity, reviewing performance data and highlighting opportunities to improve the digital customer journey.**
Maintain accurate and up-to-date documentation, including testing processes, system updates and release notes.

Requirements

What you’ll need

Proven experience in UX, web/system testing, QA or digital project support (typically around 2+ years’ relevant experience).**
Strong attention to detail and a structured approach to problem-solving.**
Good communication skills, with the ability to explain technical issues clearly to non-technical stakeholders.**
A customer-focused mindset, with an understanding of digital user experience (UX) principles and usability.**
Experience working with cross-functional teams, including Marketing, IT and Development.**
Basic technical knowledge to support testing and troubleshooting activities, including:**o HTML, CSS and JavaScript**o Exposure to .NET environments or SQL databases (desirable but not essential)**
Experience using content management systems (CMS), with Kentico experience, is considered an advantage.**
Strong organisational skills, with the ability to manage multiple tasks and priorities effectively.**
Comfortable working with data and performance metrics to support improvements.**
Awareness of web accessibility standards and data protection requirements (e.g. GDPR) is beneficial.**
Degree in Computer Science, Digital Marketing or a related discipline, or equivalent practical experience.

Benefits

Comp & perks

· Hybrid working**· Annual bonus linked to performance**· Attractive sharesave scheme (which, to date, has delivered great returns for our colleagues)**· 25 days paid holiday per year (excluding bank holidays)**· Pension scheme**· Healthcare cash plan for all colleagues**· Wellbeing initiatives such as discounted gym membership and a cycle to work scheme**· Colleague and family discounts on Safestore products and services**· Employee Assistance Programme**· Enhanced parental leave

ATS Keywords

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Hard Skills & Tools

UXweb testingsystem testingQAHTMLCSSJavaScript.NETSQLCMS

Soft Skills

attention to detailproblem-solvingcommunicationcustomer-focused mindsetorganisational skillsability to manage multiple taskscollaborationstructured approach

Certifications

Degree in Computer ScienceDegree in Digital Marketing