
Global Benefits Consultant
Safeguard Global
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Resolve client escalations and actively work with clients to improve engagement.
- Support clients and internal teams to ensure the successful implementation of benefit plans
- Provide training to the Global Benefits Team team to ensure plans and changes are understood
- Research and evaluate benefit programs and policies and stay up to date on trends and best practices
- Advise clients and internal teams on regulatory compliance, ensuring adherence to global and country benefit regulations
- Provide guidance and coaching to the benefits and HR teams on handling complex issues or inquiries.
- Responsible for developing and maintaining benefit processes and related documentation
- Assist and support benefits projects using effective analytical skills to improve benefits offerings in line with business goals & financial objectives
- Collaborate with internal teams and external partners to streamline our approach to the management of benefits.
- Participate in identifying and implementing process improvement opportunities.
- Manage assigned client base ensure key metrics and SLAs are adhered to.
- Communicate complex information to educate clients’ employees on their benefit options and exclusions
- Analyse and evaluate clients' needs based to determine the best benefit option for their situation.
Requirements
- 4+ years international benefits administration experience with a strong knowledge of country legislation and benefits design including varying legal requirements, cultural norms and global market practices
- 2+ years in a consultative client facing role.
- Thorough understanding of benefits principles, practices and procedures while recognizing the impacts of employee benefits laws, regulations and compliance
- Proven track record of dealing with senior level executive leadership, up to and including C level.
- Exceptional communication skills with the ability to communicate complex concepts in a clear and concise manner to diverse audiences.
- Multi-language skills a plus
- High degree of success leading complex projects with documented plans to drive actions and achieve objectives.
- Aptitude for analytical thinking and creative solutions with strong decision-making skills
- Ability to deal with and navigate through transitions and ambiguity to drive successful change initiatives.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationregulatory compliancebenefits designanalytical skillsprocess improvementproject managementdocumentationemployee benefits lawsconsultative client facing
Soft Skills
communication skillsanalytical thinkingdecision-makingcoachingcollaborationproblem-solvingadaptabilityleadershipclient engagement