Safeguard Global

Human Resources

• Handle HR processes, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance.
• Manage administrative tasks such as data entry, employee file management, and processing HR-related documents.
• Ensure adherence to service level agreements (SLAs) and maintain high customer satisfaction (CSAT) levels.
• Follow standard operating procedures (SOPs) accurately and consistently.
• Utilize HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery.
• Deliver timely and accurate HR services to clients.
• Promote a collaborative team environment, fostering teamwork and cross-functional cooperation.
• Monitor key performance indicators (KPIs) and generate business reports to provide actionable insights for stakeholders.
• Uphold and demonstrate company values in all interactions and responsibilities.

HR Shared Services Associate

Analyst

• Manage key treasury processes including daily cash management, new ventures and liquidity while driving improvements in a fast-paced, high-growth setting.
• Build strong cross-functional relationships (Finance/Tax) and use your influence to enhance treasury operations, technology, and reporting.
• KYC & Regulations: Maintain and respond to all KYC requests.
• Mandate Management: Maintain accurate records for all bank mandates and signatories, ensure any changes are updated timely.
• Daily Cash Ops for responsible markets: Investments: Money Market Funds (MMFs); moving surplus cash into short-term investments to earn interest, and reconciling accounts at month-end.
• Payment process: Ensure processes are followed for entering, approving payments.
• Forecasting: reviewing and analyzing daily cash for US, LATAM.
• Support new business ventures and projects.
• Support automation and integration of new finance systems.
• Assist the Treasury Director with Group cash forecast.

Senior Global Treasury Analyst

Administration

• Manage the day-to-day administration of Salesforce Service Cloud, ensuring optimal system performance and reliability.
• Support and collaborate with teams managing Sales Cloud functionality and enhancements.
• Design and implement Salesforce configurations that support evolving business requirements.
• Maintain and enhance Salesforce automation, workflows, and business processes to improve operational efficiency.
• Oversee user management, access control, and security configurations.
• Ensure data integrity through monitoring, data governance processes, and quality controls.
• Provide advanced troubleshooting and support for Salesforce platform issues.
• Lead Salesforce system upgrades, testing, and release management.
• Partner with business stakeholders to prioritize and deliver platform enhancements.
• Develop and maintain documentation, training materials, and knowledge resources for Salesforce users.
• Continuously evaluate Salesforce capabilities and recommend improvements to maximize platform value across the organization.
• Support the deployment and management of Agentforce AI agents within Salesforce Service Cloud.
• Identify opportunities to automate service workflows using AI and intelligent automation tools.
• Work with stakeholders to design AI-enabled support experiences that improve operational efficiency and customer outcomes.
• Monitor AI agent performance and continuously optimize configurations based on usage and outcomes.
• Stay informed on new Salesforce AI and automation capabilities and recommend improvements to enhance the platform’s value.
• Experience supporting and coordinating the commercial and operational relationship with Salesforce, including working with Salesforce account teams, managing licensing considerations, and helping ensure the organization maximizes value from the Salesforce platform.

Senior Salesforce Service Cloud Administrator

Recruitment

• Partner closely with clients to gain a deep understanding of their hiring needs and business goals
• Create and publish compelling, targeted job advertisements that attract the right talent
• Proactively source and engage high-quality candidates through strategic search methods
• Interview and assess shortlisted candidates, evaluating skills, experience, and cultural fit
• Build strong, long-lasting relationships with clients based on trust and results
• Deliver tailored recruitment solutions that adapt to clients’ changing needs
• Stay closely connected with clients, ensuring satisfaction and continuously refining hiring strategies
• Drive business growth by identifying new client opportunities, developing leads, and expanding existing accounts

Recruitment Specialist

Marketing

• Own the Marketing Technology Ecosystem
• Define and manage the marketing tech stack, ensuring systems integrate effectively (e.g., Salesforce, Pardot, LeanData, Zapier, Chili Piper).
• Partner closely with Sales Operations to align on architecture, data structure, and system workflows.
• Ensure marketing systems support lead lifecycle management, attribution, and pipeline growth.
• Lead Data Hygiene & Lead Management
• Establish and maintain best practices for data quality, governance, and enrichment.
• Oversee lead routing logic, scoring models, and lifecycle stages to ensure accuracy and efficiency.
• Ensure seamless flow of data between web forms, CMS, marketing automation, and CRM.
• Drive Campaign Execution Infrastructure
• Oversee the systems and processes that power email marketing, drip campaigns, and personalized communications.
• Ensure campaigns are executed accurately, efficiently, and at scale.
• Continuously improve segmentation, targeting, and personalization capabilities.
• Stakeholder Communication & Enablement
• Act as the primary liaison between marketing, sales ops, and technical teams.
• Translate technical concepts into clear, actionable insights for non-technical stakeholders.
• Gather requirements, prioritize requests, and ensure alignment across teams.
• Team Leadership & Development
• Lead and mentor a team of marketing technologists and operations specialists.
• Ensure the team is technically strong, well-documented, and process-driven.
• Promote best practices in documentation, QA, and system governance.

Director, Marketing Technology

Business Development Rep

• Identify high-potential opportunities, sparking meaningful conversations, and opening doors with HR, Finance, and C-suite leaders.
• Drive new business growth by proactively prospecting and qualifying leads through outbound channels (calls, emails, social) and following up on inbound interest.
• Engage and influence Spanish-speaking HR, Finance, and Operations leaders, uncovering their challenges and positioning Safeguard Global’s solutions as the answer.
• Partner closely with Account Executives to build targeted account strategies and ensure seamless handover of high-quality opportunities.
• Fuel the top of the funnel by leveraging marketing campaigns, events, and partner channels to generate demand and pipeline.
• Own your pipeline data, keeping Salesforce up to date and providing clear visibility into performance and pipeline health.
• Hit (and exceed) your targets, delivering against monthly KPIs for meetings, opportunities, and revenue contribution.
• Continuously level up your skills by embracing feedback, coaching, and collaboration to refine your outreach and maximise impact.

Business Development Representative

• Manage outstanding debt for assigned client base through collections best practice.
• Follow up on overdue invoices working with client to resolve invoice issues or discrepancies.
• Ensure appropriate action is taken to resolve aged debt, provide weekly status reporting to leadership and stakeholders.
• Ensure credit and collection policies and procedures are followed.
• Preparation of statements, client status reports and all relevant information as required.
• Conducting regular debt review meetings with key stakeholders.
• Managing the customer relationships and responding to internal and external queries in a timely manner.

Credit Control Analyst

Manager

• Lead the design and delivery of high-quality data visualizations and dashboards that support operational and strategic decision-making.
• Manage and mentor a team of reporting and visualization analysts, ensuring productivity, development, and high standards of output.
• Drive the development of Amazon QuickSight dashboards and reporting solutions that provide clear and actionable insights.
• Work closely with stakeholders across operations, sales, finance, and leadership teams to define reporting needs and success metrics.
• Establish and maintain visualization standards, dashboard governance, and reporting best practices.
• Provide data storytelling and executive-level visual presentations that communicate trends and insights clearly.
• Ensure the accuracy, reliability, and timeliness of reporting outputs.

Data Visualization Manager – 6 month fixed term contract

• Serve as the primary HR contact for GEO workers and client representatives.
• Provide legally compliant and professional support across the full employee lifecycle, including onboarding, employee relations, and offboarding.
• Advise clients on performance management, promotions, career development, and compensation benchmarking.
• Support Embedded clients (reseller) and HR Consulting clients with tailored HR guidance and solutions.
• Apply a consultative mindset to proactively identify client needs and provide strategic HR support.
• Prepare and manage employment contracts and HR documentation, including confirmations, title/salary changes, probation extensions, and renewals.
• Monitor key dates such as probation periods and contract expirations to ensure timely action.
• Ensure ongoing compliance with local labor laws, GDPR, and internal controls.
• Maintain and regularly update HR policies, employee handbooks, and process documentation.
• Collaborate with payroll and benefits providers to ensure accurate and timely compensation and benefits delivery.
• Generate monthly HR reports and respond to internal or client ad hoc data requests.
• Lead and support HR projects such as employee transitions, organizational changes, and terminations.
• Provide coaching and day-to-day HR support to client managers and internal stakeholders.

HR Services Manager

Account Manager

• Responsible for the strategic development and growth of a portfolio of high-value accounts across Southern Europe.
• Expand existing client relationships by identifying new opportunities, positioning additional Safeguard solutions, and driving measurable account growth.
• Cultivate strong executive relationships and gain a deep understanding of each client’s business strategy.
• Ensure Safeguard is positioned as a long-term strategic partner.
• Anticipate client needs, provide consultative insights, and ensure account growth potential while maintaining exceptional client satisfaction.
• Own and deliver against monthly and quarterly revenue quotas through expansion within a portfolio of strategic accounts.
• Identify, develop, and close opportunities to expand Safeguard’s services within existing client organizations.
• Build and maintain strong relationships with senior stakeholders including C-level executives, HR leaders, and People teams.
• Conduct regular business reviews with clients to assess performance, opportunities, and strategic alignment.
• Design and implement client-specific workflows to ensure operational alignment between Safeguard and the client organization.
• Act as the primary escalation point for client issues, coordinating internally to ensure timely and effective resolution.
• Collaborate closely with internal departments across multiple time zones to ensure high service standards and transparent communication.
• Deliver exceptional responsiveness and client service at all stages of the engagement lifecycle.
• Conduct quarterly or semi-annual client site visits to strengthen relationships and identify growth opportunities.

Platform Engineer

• Lead a team of Platform Engineers and collaborate across Engineering, Security, Architecture, Data, and Product to shape and deliver key platform outcomes.
• Treat internal engineers as users, build self-service workflows, and drive measurable improvements in speed, reliability, security, and efficiency.
• Empower teams to leverage LLMs and AI-assisted tooling across the software delivery lifecycle, boosting throughput and quality while embedding security, privacy, auditability, and cost controls by default.
• Own the Internal Developer Platform roadmap and align priorities with Engineering leadership, Security, and Architecture.
• Build and maintain paved roads (golden paths) that standardise how teams deliver services (APIs, event consumers, scheduled jobs, data pipelines).
• Reduce developer friction by increasing self-service for common needs (service scaffolding, CI/CD, environments, secrets, access, observability).
• Establish platform OKRs and measure outcomes (cycle time consistency, deployment frequency, change failure rate, MTTR, developer satisfaction).
• Improve CI/CD patterns and tooling (quality gates, progressive delivery, automated rollbacks, standard checks).
• Embed security and compliance into workflows using policy-as-code and secure defaults.
• Strengthen software supply chain controls (dependency scanning, SBOM/provenance, SAST/DAST, secret scanning, container/image scanning).
• Define and operationalise standards for observability (logs, metrics, traces), alerting, dashboards and runbooks.
• Partner with service teams to adopt SLIs/SLOs and error budgets in a way that supports both speed and reliability.
• Build scalable, resilient patterns into templates and reference implementations.
• Drive cost visibility and guardrails (FinOps) for platform components, shared services, and AI usage.
• Enable teams to adopt AI-assisted workflows across the SDLC and run-the-line (for example: coding support, code review assistance, test generation, documentation, release readiness, incident support).
• Provide approved patterns and tooling for safe usage (for example: internal knowledge search over documentation, runbook assistants, codebase Q&A, deployment helpers).
• Implement guardrails and governance: access controls, audit logging, data boundaries, PII handling, evaluation and prompt/version management, and cost controls.
• Measure adoption and impact and iterate based on evidence (productivity, quality, reliability and cost).

Principal Platform Engineer

• Act as the main point of contact for HR-related inquiries throughout the worker life cycle.
• Support the delivery of HR processes, including handbooks, policies, and procedures.
• Ensure legal compliance in all aspects of HR operations.
• Assist in developing and maintaining various employment contracts.
• Collaborate with the HR Services Manager on complex HR projects/issues.
• Contribute to offboarding processes, including voluntary & involuntary exits and retirements.
• Identify gaps in processes and recommend/implement changes to mitigate risks.
• Collaborate with associated benefit providers to ensure legally compliant benefit packages for workers.
• Provide benefit costing updates to Supply Chain and Line Management.
• Offer support in payroll-related tasks as needed

HR Services Advisor

• Accurately analyze and collect data for various types of business reports
• Translate business requirements and high-level data collection requirements into well-defined analyses, reporting, and visualizations
• Assist the team with the implementation and maintenance of scorecards, standard reports, and various workflows.
• Monitor data to identify changes in business trends
• Design and support the automation of reporting solutions
• Extract existing data to calculate/format into presentable and actionable reports, charts, and graphs
• Ability to analyze and relate relevant information/data from multiple sources
• Ensure the accuracy and on time delivery of reports
• Ability to work with minimum supervision, multitask and work collaboratively with a global audience
• Demonstrated ability to manage time and prioritize projects to meet deadlines
• Research and analyze information and data points to understand trends.

Reports Analyst

• As our Service Delivery Manager, you’ll be at the heart of building and nurturing long-term, strategic relationships with enterprise clients.
• You’ll partner closely with clients to ensure they achieve their goals through our services, acting as the bridge between their needs and our internal teams.
• Drive client satisfaction, retention, product adoption, and advocacy, making a tangible impact on both their success and ours.
• Translate complex client goals into long-term success strategies that align outcomes, mitigate risk, and accelerate adoption across global workforces.
• Own executive-level relationships (CHROs, CFOs, VPs, Global Mobility leaders) and guide strategic business reviews, steering committees, and multi-stakeholder planning sessions.
• Partner with commercial teams to lead renewal strategies, strengthen forecasting accuracy, and proactively identify upsell and growth opportunities.
• Develop a deep, holistic understanding of Safeguard Global’s services and educate clients on advanced capabilities, roadmap innovation, and best practices to increase adoption and ROI.
• Support detailed scoping and solution design to ensure seamless transitions from opportunity to live revenue with a high probability of success.
• Oversee end-to-end governance of complex client portfolios, maintaining compliance with contractual commitments and service standards.
• Analyze patterns of risk across countries, service lines, and stakeholders, proactively addressing issues before they impact performance.
• Maintain accurate Salesforce CRM records, ensuring clear visibility of client KPIs, portfolio health, and growth indicators.