Safeguard Global

Advisor

• Convert inbound, marketing-sourced, and BDR-generated leads into qualified pipeline and closed business.
• Conduct high-impact discovery sessions to diagnose customer needs and align solutions.
• Drive urgency and momentum through thoughtful follow-up, objection handling, and value articulation.
• Source additional opportunities through targeted outbound prospecting.
• Maintain a self-generated motion to ensure consistent pipeline health and personal ownership.
• Own the complete sales process from discovery through close.
• Lead negotiations and guide prospects confidently through the buying journey using a value-selling approach.
• Maintain accurate forecasts and pipeline visibility through Salesforce.
• Consistently inspect deal health and take action to de-risk and accelerate opportunities.
• Partner tightly with Marketing to optimize lead quality, attribution, and conversion.
• Work alongside BDRs to maximize outbound effectiveness and ensure strong handoff between qualification and closing.
• Collaborate with Solutions Consulting and Customers teams for seamless deal execution.
• Self-assess performance and seek out coaching and enablement.
• Continuously refine selling skills and business acumen.

Global Solutions Advisor

Human Resources

• Serve as the primary HR contact for GEO workers and client representatives, providing legally compliant and professional support across the full employee lifecycle including onboarding, employee relations, and offboarding.
• Advise clients on performance management, promotions, career development, and compensation benchmarking
• Support Embedded (reseller) and HR Consulting clients with tailored HR guidance and solutions, applying a consultative mindset to proactively identify needs and provide strategic HR support.
• Develop and maintain all types of employment contracts (starters, leavers, extensions, transfers) ensuring legal compliance, while preparing and managing HR documentation including confirmations, title/salary changes, probation extensions, and renewals, and monitoring key dates such as probation periods and contract expirations for timely action.
• Ensure ongoing compliance with local labor laws, GDPR, and internal controls, maintaining and regularly updating HR policies, employee handbooks, and process documentation.
• Support work permit processes (applications, renewals, cancellations, documentation) in collaboration with legal/immigration partners, proactively identifying legal, compliance, or operational risks and escalating complex employee relations or legal cases to senior HR leadership or legal counsel when required.
• Collaborate with payroll and benefits providers to ensure accurate and timely compensation and benefits delivery, overseeing monthly payroll cycles, tax submissions, and social security filings with local vendors.
• Generate monthly HR reports and respond to internal or client ad hoc data requests, maintaining accurate employee records in line with audit and data retention requirements, and supporting HR audits and client due diligence processes.
• Lead and support HR projects such as employee transitions, organizational changes, and terminations, while identifying process inefficiencies, recommending solutions, and implementing improvements to optimize service delivery and reduce compliance risks.
• Provide coaching and day-to-day HR support to client managers and internal stakeholders, partnering cross-functionally with Sales, Operations, Legal, and Finance teams to ensure aligned HR operations, and contributing to global and local HR initiatives and continuous improvement efforts.
• Promote a positive employee experience through effective onboarding, regular check-ins, and offboarding, supporting engagement efforts including satisfaction surveys and feedback loops, and acting as an escalation point for employee concerns, grievances, and conflict resolution with swift and appropriate action.
• Stay informed on employment law updates and HR compliance requirements in supported countries, researching and adopting HR best practices to enhance client and worker experiences.

HR Services Manager – UK & Ireland

Salesforce Administrator

• Support the day-to-day administration of Salesforce Service Cloud, ensuring system stability, usability, and performance.
• Work closely with the Senior Salesforce Administrator to implement system enhancements and platform improvements.
• Configure and maintain Salesforce features including custom objects, fields, page layouts, validation rules, and automation flows.
• Assist with user management, including account setup, permissions, and role-based access controls.
• Provide frontline support for Salesforce users by troubleshooting issues and responding to support requests.
• Collaborate with operations and support teams to gather and document business requirements for system enhancements.
• Assist with maintaining data quality and integrity through monitoring, data cleanup, and governance practices.
• Support testing, validation, and deployment of Salesforce updates and new features.
• Assist with the configuration and monitoring of AI-powered capabilities such as Agentforce agents and service automation workflows.
• Document system configurations, processes, and user guides to support internal knowledge sharing.
• Maintain awareness of Sales Cloud processes and data structures to ensure alignment across the Salesforce platform.

Salesforce Service Cloud Administrator

Full-stack Engineer

• Design and ship agentic systems end-to-end — tool calling, sub-agent orchestration, memory, durable state, and failure recovery.
• Build evaluation frameworks from the ground up — golden datasets, regression harnesses, and systematic approaches to measuring whether your AI systems actually work.
• Own AI features from prototype to production: observable, maintainable, cost-aware.
• Work with product and domain engineers to identify where AI has real leverage — and where it doesn't.
• Contribute to how we build AI across the org: patterns, tooling, and standards that others build on.
• Manage the operational economics of AI systems — latency, token cost, context efficiency — as first-class engineering concerns.

Software Engineer

Customer Success Manager

• As our Client Success Manager you’ll be at the heart of building and nurturing long-term, strategic relationships with enterprise clients.
• You’ll partner closely with clients to ensure they achieve their goals through our services, acting as the bridge between their needs and our internal teams.
• Drive client satisfaction, retention, product adoption, and advocacy, making a tangible impact on both their success and ours.
• Drive Strategic Growth: Translate complex client goals into long-term success strategies that align outcomes, mitigate risk, and accelerate adoption across global workforces.
• Lead High-Impact Conversations: Own executive-level relationships (CHROs, CFOs, VPs, Global Mobility leaders) and guide strategic business reviews, steering committees, and multi-stakeholder planning sessions.
• Unlock Expansion Opportunities: Partner with commercial teams to lead renewal strategies, strengthen forecasting accuracy, and proactively identify upsell and growth opportunities.
• Maximize Client Value: Develop a deep, holistic understanding of Safeguard Global’s services and educate clients on advanced capabilities, roadmap innovation, and best practices to increase adoption and ROI.
• Convert Strategy into Revenue: Support detailed scoping and solution design to ensure seamless transitions from opportunity to live revenue with a high probability of success.
• Ensure Delivery Excellence: Oversee end-to-end governance of complex client portfolios, maintaining compliance with contractual commitments and service standards.
• Identify & Mitigate Risk: Analyze patterns of risk across countries, service lines, and stakeholders, proactively addressing issues before they impact performance.
• Enable Data-Driven Decisions: Maintain accurate Salesforce CRM records, ensuring clear visibility of client KPIs, portfolio health, and growth indicators.

Client Success Manager

Payroll

• Manage end to end payroll cycle for Safeguard Global’s workers payroll post onboard.
• Maintain high knowledge on all of the company's payroll policies and governmental regulations impacting payroll preparation.
• Investigate and correct payroll reports identifying out of balance payroll.
• Ensure accurate and timely processing of payroll payment to workers.
• Perform necessary review and approve payroll reports against housed information and client input.
• Maintain on periodic basis KPI, internal reporting, payroll schedule and master payroll input.
• Working with clients to obtain/relay expert in-country requirements during workers life cycle.
• Monitor and maintain employee data.
• Ensure all employee records are up to date before the payroll processing.
• Point of contact for workers queries.
• Manage the funding/billing process for payroll completing charging sheet and generating sales invoices.
• Maintain and store all relevant worker documentation through the life cycle of employment as per in country compliance and record keeping guidelines.
• Manage any changes in employment contracts, changes after initial onboard such as salary changes or benefits provided.
• Ensure timely responses to queries received from workers, internal support teams, ICP/ICE and clients.
• Work through compliant offboards for all workers whether on Indefinite or Fixed Term Contracts, this could be voluntary terminations or involuntary.
• Ensure background checks are completed as requested if not finalized prior to first payroll through Implementation.

Payroll Coordinator

Compliance

• Support the business in conducting a global licensing and regulatory audit across selected entities to ensure compliance, identify gaps, and drive remediation efforts in partnership with internal and external stakeholders.
• Review in-scope legal entities and associated business activities
• Assess local licensing, regulatory, and operational requirements by country
• Determine whether existing licenses appropriately cover entity structure and registration type, jurisdictional requirements, business activities performed, applicable regulatory limitations and conditions.
• Evaluate entity and operational capabilities within each market, including restrictions related to worker type, job function, worksite location, and employment structure.
• Assess feasibility of supporting more complex workforce scenarios, including blue-collar employees, on-site workers, and manufacturing environments.
• Identify gaps between legal permissibility and current operational readiness.
• Validate that entities maintain current and valid licenses, licenses aligned with actual operational activities, clear visibility into compliance risks, constraints, and opportunities.
• Partner closely with internal stakeholders across Legal, Tax, Compliance, Operations, and Regional teams, external counsel, regulators, and local authorities, where required.
• Identify missing licenses, registrations, or approvals,
• Gather required documentation and application requirements, obtain cost estimates, timelines, and dependency assessments, coordinate remediation activities with regional leads and external advisors.
• Ensure the entity management and licensing repository is complete, accurate, and up to date, reflects current licensing details and requirements, maintains clear ownership, renewal tracking, and audit readiness.
• Contribute to internal guidance materials, market playbooks, and leadership-ready reporting. Provide regular audit status updates and progress reporting. Escalate material regulatory risks, delays, or compliance concerns promptly. Deliver global and regional audit summaries, risk-based prioritization of findings, clear remediation plans, timelines, and estimated costs.

Global Licensing & Compliance Audit Lead

• Managing changes in employment contracts, including modifications after the initial onboarding such as salary adjustments or provided benefits.
• Maintaining and storing all relevant worker documentation throughout the employment lifecycle, following in-country compliance and record-keeping guidelines.
• Being the point of contact for worker queries.
• Ensuring timely responses to queries received from workers, internal support teams, ICP/ICE, and clients.
• Working through compliant offboards for all workers, whether on indefinite or fixed-term contracts; could involve voluntary or involuntary terminations.
• Ensuring background checks are being completed as requested if not finalized prior to the first payroll through Implementation.
• Accurate and timely processing of payroll payments to workers.
• Maintaining a high level of knowledge on all of the company's payroll policies and governmental regulations impacting payroll preparation.
• Investigating and correcting payroll reports, identifying out-of-balance payroll.
• Performing necessary reviews and approving payroll reports against housed information and client input.
• Maintaining KPIs, internal reporting, payroll schedules, and master payroll input on a periodic basis.
• Working with clients to obtain/relay expert in-country requirements during the worker's lifecycle.
• Managing the funding/billing process for payroll, completing charging sheets, and generating sales invoices.

Affiliate Manager

• Partner with senior stakeholders to diagnose performance needs, clarify desired business outcomes, and translate priorities into a learning roadmap.
• Recommend the right solution (learning, support materials, communications, or coaching), balancing speed, cost, risk, and impact.
• Provide thought leadership on modern learning practices (learning, design, coaching, and scalable enablement) and act as a subject-matter expert for the learning partner approach.
• Facilitate high-impact sessions for new hires and existing employees across various topics, adjusting delivery strategies when needed.
• Lead onboarding and induction programs, ensuring an effective and consistent learner experience across locations and time zones.
• Coach other facilitators and subject matter experts on delivery best practices to raise overall facilitation quality.
• Own key learning programs end-to-end, including scope, timelines, communications, stakeholder alignment, and clear success measures.
• Project-manage and track learning activities, ensuring timely completion and compliance with organizational requirements; proactively remove blockers and manage dependencies.
• Maintain and manage user access within learning platforms and systems; define standards, templates, and ways of working to improve scalability and consistency.
• Partner with external vendors and internal partners as needed to source, co-develop, or deliver solutions; manage quality and alignment to business needs.
• Create, curate, and update learning curricula, programs, materials, job aids, and resources using adult learning principles and a consistent style/brand approach.
• Regularly review and enhance training content to reflect evolving business needs, tools, processes, and compliance requirements.
• Influence and align cross-functional partners to enable change adoption, ensuring learning is integrated into rollout plans and reinforced post-launch.
• Act as an advocate for internal learning resources and drive engagement and a strong learning culture through campaigns, toolkits, and manager enablement.
• Evaluate learning effectiveness using feedback, assessments, and performance metrics (e.g., adoption, proficiency, quality, productivity), and connect learning outcomes to business results where possible.
• Build reporting and insights to identify trends, inform decision-making, and prioritize improvements.
• Own key learning KPIs for assigned programs, set targets with stakeholders, and drive actions to improve results.
• Lead continuous improvement cycles, incorporating learner and stakeholder feedback to enhance experience and impact.
• Identify and recommend improved ways of working across learning programs and partnerships.
• Manage training-related communications and inquiries through designated channels, resolving complex learning issues and escalations and improving service levels.
• Support organizational initiatives by recommending on-demand or change-related training; proactively identify capability risks and propose mitigation actions.
• Mentor and develop other Learning Partners and/or facilitators through coaching, peer reviews, and shared best practices (as an individual contributor, not a people manager).
• Serve as a role model for employees and demonstrate the company culture and values.

Senior Learning Partner

Designer

• Design and build learning solutions, including eLearning, microlearning, live virtual learning, video, simulations, and scenario-based learning.
• Create learning journeys and curricula that support skill development globally.
• Apply instructional design best practices to ensure learning is engaging, accessible, and effective.
• Write clear instructional content, such as guides, learner materials, and audio/video scripts.
• Ensure training content and supporting materials align with company branding guidelines.
• Check learning solutions (functionality and learner experience), and address issues before launch.
• Collaborate with trainers, subject matter experts, and project teams globally to gather and analyze learning needs to recommend appropriate solutions.
• Translate business needs into learning objectives and experiences that drive performance.
• Speak confidently with employees and stakeholders about the value of learning and how impact is measured.
• Lead, support and oversee the rollout of learning solutions.
• Develop internal communications to promote new and updated learning offerings.
• Facilitate or co-facilitate live or virtual training sessions when needed.
• Evaluate learning effectiveness using established evaluation approaches (for example, learner feedback, performance data, and impact measures).
• Use data and insights to continuously improve learning design and delivery.
• Contribute to thought leadership and continuous improvement by exploring new tools, methods, and technologies in learning design.
• Maintain and organize learning content and documentation on secure platforms.
• Support learning management system (LMS) administration, upgrades, and user enablement in partnership with the broader team.
• Use tools, including AI, responsibly.
• Review and refresh existing learning content to ensure accuracy, relevance, and alignment with company standards.

Global Solutions Advisor

HR Services Manager – UK & Ireland

Salesforce Service Cloud Administrator

Software Engineer

Client Success Manager

Payroll Coordinator

Global Licensing & Compliance Audit Lead

Payroll Coordinator

Senior Learning Partner

Learning Designer