Safeguard Global

Product Manager

• Analyse customer insight, behavioural patterns, market trends, and competitive activity to identify and shape new product opportunities.
• Work with Directors of Product to assess the strategic and commercial potential of opportunities, building clear and credible investment cases.
• Partner with Senior Product Marketing Managers to refine ICPs, messaging angles, and early go-to-market considerations.
• Support Directors in exploring long-term product directions, including new capabilities, adjacent opportunities, and monetisation pathways.
• Produce concise, evidence-led recommendations that support prioritisation and strategic decision-making.
• Help ensure new product ideas are clearly framed, validated early, and aligned to customer problems and broader product strategy.

Senior Product Manager

Consultant

• Resolve client escalations and actively work with clients to improve engagement.
• Support clients and internal teams to ensure the successful implementation of benefit plans
• Provide training to the Global Benefits Team team to ensure plans and changes are understood
• Research and evaluate benefit programs and policies and stay up to date on trends and best practices
• Advise clients and internal teams on regulatory compliance, ensuring adherence to global and country benefit regulations
• Provide guidance and coaching to the benefits and HR teams on handling complex issues or inquiries.
• Responsible for developing and maintaining benefit processes and related documentation
• Assist and support benefits projects using effective analytical skills to improve benefits offerings in line with business goals & financial objectives
• Collaborate with internal teams and external partners to streamline our approach to the management of benefits.
• Participate in identifying and implementing process improvement opportunities.
• Manage assigned client base ensure key metrics and SLAs are adhered to.
• Communicate complex information to educate clients’ employees on their benefit options and exclusions
• Analyse and evaluate clients' needs based to determine the best benefit option for their situation

Global Benefits Consultant

Product Marketing

• Take full ownership of go-to-market execution for product and feature launches, ensuring strong collaboration across Product, Sales, Marketing, and Customer Success
• Translate product direction into compelling value propositions, and narratives for buyers and users
• Create high-impact content including pitch decks, solution briefs, web copy, demo scripts, FAQs, onboarding materials, and sales tools
• Monitor launch performance, usage patterns, and GTM metrics to identify opportunities for optimisation

Senior Product Marketing Manager

Full-stack Engineer

• Own the Spend Analytics application end-to-end – from data modelling and pipelines through to dashboards and customer-facing analytics features.
• Design and implement dbt models and data transformations that are reliable, well-tested, and aligned to domain-driven data contracts.
• Shape and optimise AWS QuickSight assets (dashboards, datasets, KPIs, row-level security, etc.) to provide clear, performant, self-service analytics for internal and external users.
• Collaborate with Data Engineering and Product to define event schemas, data contracts and interfaces between operational systems and the analytics layer.
• Champion data quality and governance – define testing strategies (e.g. dbt tests), data validation and monitoring to ensure trust in Spend Analytics outputs.
• Lead by example as a hands-on technical leader – pairing, reviewing code, and setting engineering standards for the team.
• Mentor and support a small team of engineers , helping them grow their skills in analytics engineering, data modelling and BI tooling.
• Translate business questions into technical solutions – partner with Finance, Revenue Operations and Customer Success to understand use cases and turn them into pragmatic, incremental deliverables.
• Drive performance, security and scalability across the analytics stack, ensuring solutions are production-grade and ready to scale with customer demand.
• Contribute to our broader data and analytics strategy , sharing patterns and best practices with other teams and helping us build a consistent approach to data products.
• Monitor delivery and platform health , report on key engineering metrics (reliability, performance, delivery throughput) and continuously improve ways of working.

Principal Engineer

Project Manager

• Serve as primary point of contact during the implementation process for new and existing clients, building a strong relationship with client stakeholders.
• Create and maintain project plans tailored to the client’s needs.
• Monitor and manage project progress, ensuring that project deliverables meet or exceed client expectations and company quality standards.
• Collaborate with internal Operational teams as well as external partners to support timely and smooth onboarding.
• Ensure setup and adoption of all Safeguard Global technologies and applications.
• Provide platform training sessions to ensure clients have a solid understanding of features and functionalities for our applications.
• Work closely with Customer Success to share client knowledge and ensure a smooth transition into go-live.
• Collaborate with Sales and Customer Success stakeholders to identify and implement process improvement or corrective action where needed.

Implementation Project Manager

• Define and own the product roadmap, ensuring alignment with Safeguard Global’s mission and growth strategy.
• Prioritize and execute product initiatives based on business impact, customer needs, and technical feasibility, focusing on delivering measurable outcomes within 3-6 months.
• Balance short-term execution with continuous value delivery.
• Use qualitative and quantitative research to uncover customer pain points and opportunities.
• Apply various discovery techniques to deeply understand the problem space before defining solutions.
• Collaborate with cross-functional teams to ensure solutions effectively address user needs.
• Run quick iterative experiments to understand what will have the biggest impact before investing in building the solution.
• Act as the bridge between technical teams and business stakeholders, ensuring clarity and alignment.
• Use storytelling and data-driven insights to influence decision-making across the organization.
• Clearly articulate the value of product enhancements to internal teams and customers.
• Work with marketing, sales, and customer success to ensure successful product launches and adoption.
• Define success metrics and KPIs to track product performance and optimize continuously.
• Alongside your engineering counterpart, be responsible for the delivery of the value aligned to your product or feature.

Business Development Rep

• Lead a high-performing BDR team focused on outbound pipeline generation across EMEA.
• Build standards for ICP clarity, personalisation and local market relevance.
• Operate as a player-coach, joining calls and reviewing sequences with reps.
• Guide reps on how to prospect effectively in different European markets.
• Build and refine messaging, sequences, and prospecting frameworks.
• Work closely with Sales to ensure clean handoffs and clear pipeline visibility.
• Own KPIs including activities, SALs, conversion rates and pipeline value.

BDR Manager

Sales Operations Manager

• As our Sales Enablement Manager , you’ll be at the centre of driving performance across New Logo, Client Growth, and Partnership teams.
• You won’t just support our sellers — you’ll empower them to communicate Safeguard Global’s value with confidence and impact in every client conversation.
• You’ll coach Account Executives, Account Managers, Business Development Reps, and Sales Leadership, turning potential into performance and skills into results.
• This is a hands-on, high-impact role — part strategist, part coach, part facilitator — where your work directly fuels success.
• Your mission is clear: equip, empower, and inspire every seller across EMEA to win, every single time.
• Design and deliver high-impact enablement plans that drive regional growth and align seamlessly with our global sales strategy.
• Coach and develop sales talent 1:1 , helping them master discovery, articulate value, and close deals with confidence.
• Lead dynamic, engaging group training across EMEA (both live and virtual) - building stronger, more consistent sales capabilities.
• Embed value-based selling methodologies (Challenger, MEDDPICC, SPIN) into day-to-day sales activities to maximise impact.
• Partner with Sales Leaders to identify performance gaps , define key competencies, and support continuous development.
• Collaborate cross-functionally with Marketing, Product, and Operations to ensure messaging is aligned and customer communications are consistent.
• Measure and optimise enablement impact using data-driven insights on win rates, deal velocity, and time-to-productivity.
• Accelerate onboarding and certification programmes , helping new hires ramp quickly, gain confidence, and start delivering results sooner.

Sales Enablement Manager

Human Resources

• Act as the main point of contact for HR-related inquiries throughout the worker life cycle.
• Support the delivery of HR processes, including handbooks, policies, and procedures.
• Ensure legal compliance in all aspects of HR operations.
• Assist in developing and maintaining various employment contracts.
• Collaborate with the HR Services Manager on complex HR projects/issues.
• Contribute to offboarding processes, including voluntary & involuntary exits and retirements.
• Identify gaps in processes and recommend/implement changes to mitigate risks.
• Collaborate with associated benefit providers to ensure legally compliant benefit packages for workers.
• Provide benefit costing updates to Supply Chain and Line Management.
• Offer support in payroll-related tasks as needed.

HR Services Advisor

Operations

• Work closely with our subject matter experts to document the “as-is” view of all SOPs, providing a clear baseline of current processes.
• Review and analyse local or team-specific SOPs and work instructions, highlighting variations and inconsistencies.
• Identify pain points and areas for improvement, driving efficiency and enhancing overall satisfaction.
• Collaborate with the Transformation and Operations Teams to develop business cases, helping prioritise and deliver meaningful improvements.
• Ensure training materials and knowledge management articles are updated to reflect the latest SOP changes and refinements.
• Track and measure the effectiveness and benefits of implemented changes, supporting continuous improvement across the business.

Process Manager – Fixed Term Contract

Implementation Specialist

• Manage end to end process of onboarding for GEO workers and clients.
• Facilitate creation, review, and approval of employment agreements.
• Provide local legislation and HR knowledge to clients for the location in which they are onboarding workers.
• Work collaboratively with in-country experts and local market specialists throughout the onboarding process.
• Demonstrate in depth knowledge of GEO processes.
• Attend client calls as needed during the onboarding period.
• Ensure necessary benefits are obtained during onboarding working with relevant parties.
• Ensure background checks are completed as requested.
• Ensure worker data and onboarding documentation is completed, filed, and input prior to transfer to Operations Team.
• Adaption of the pre-created payroll calendars to issue to clients.
• Responsible for creation if moving into a new territory.
• Point of contact for workers queries during onboarding.
• Ensure that clients receive set-up and deposit invoices during the onboard and that invoices are accurate, and that payment is received in a timely manner.
• Set up clients and workers within the Global system.
• Provide clients and workers with the necessary Global system documentation.
• Update monthly payroll files once worker has been onboarded.
• Provide a thorough handover to the Operations team upon completion of the onboard.
• Project manage large or complex onboards to ensure successful implementation.
• Follow-up with clients who have not begun the onboarding process yet and build urgency for the return of the onboarding form.
• Provide follow-up and assistance for clients who are unable to begin the onboarding process by introducing partners or offering solutions as able.
• Ensure SLA’s achievement and high level of client satisfaction with the onboarding process.

Client Implementation Specialist

Data Engineer

• Imagine shaping the future of how data drives business decisions and AI innovation.
• Help build a cutting-edge data mesh platform that empowers teams with scalable, reliable, and high-quality data.
• Build, maintain, and optimize end-to-end data pipelines using dbt, Python, PySpark, Polars, and SQL.
• Operate and enhance our AWS data infrastructure, including Glue, Athena, S3, and supporting tools.
• Design and evolve Apache Iceberg tables, managing schema evolution, partitioning, compaction, and efficient storage.
• Drive data quality, observability, lineage, and monitoring across the entire data platform.
• Translate business and analytical needs into scalable, maintainable, and high-performing data solutions.
• Collaborate with data scientists, analysts, engineers, and product teams to deliver clean, trusted datasets and APIs.
• Contribute to the ongoing evolution of our data mesh, developing new patterns, enhancements, and architecture improvements.
• Build AI/ML-ready data environments and datasets that enable intelligent products and predictive insights.
• Document systems, design decisions, and processes to ensure clarity, consistency, and smooth onboarding.

Senior Data Engineer

• Act as the trusted first point of contact for all HR-related queries, guiding our global workforce through every stage of the employee lifecycle.
• Work with global teams to deliver seamless onboarding experiences that set new GEO workers up for success.
• Support the delivery and improvement of HR policies, handbooks, and procedures, ensuring everything remains fully compliant.
• Assist in developing and maintaining compliant employment agreements in line with local legislation and company standards.
• Partner with the HR Services Manager on complex challenges – from salary benchmarking to strategic people initiatives.
• Manage offboarding processes with care, handling exits and retirements smoothly and respectfully while maintaining data accuracy and confidentiality.
• Work closely with colleagues in Sales, Operations, Supply Chain and beyond to deliver a joined-up HR service.
• Identify opportunities to streamline HR operations, enhance efficiency, and elevate the employee experience.
• Partner with benefit providers to maintain legally compliant and cost-effective employee benefits.
• Provide support for accurate, compliant payroll delivery in collaboration with the HR Services Manager.

• Work closely with subject matter experts to document current processes
• Review and analyze local or team-specific SOPs
• Identify pain points and areas for improvement
• Collaborate with Transformation and Operations Teams to develop business cases
• Ensure training materials and knowledge management articles are updated
• Track and measure the effectiveness of implemented changes

Process Manager

Accountant

• Managing the financial reporting and compliance for a recently created / acquired subsidiary of Safeguard Global entities.
• Ensure proactive management of compliance and stakeholders (internal & external).
• By production of high quality monthly financial reports with full review of P&L and all Balance Sheet positions.
• Completing weekly bank reconciliations, analyze and summarize the cash position.
• Monitor cashflows and highlight any concerns.
• Assisting AR team with invoicing and debt identification.
• Intercompany reconciliations.
• Control of the market related AP and liabilities identification.
• Processing month end journal entries.
• Ensuring financial control and compliance.
• Monitor and highlight any potential risks of the business.
• Supporting local accounting/tax/audit professionals with all required documentation and explanations as often as required.
• Supporting business with various reports upon request.
• Acting in accordance with Safeguard Global values and ethics.
• Process, procedures, policies review and improvement.
• Best practice sharing with team-mates.

Senior Accountant

Analyst

• Partner with clients and internal teams to deliver benefit plan implementations
• Provide clear training on new plans and changes to Global Benefits Team
• Research and evaluate benefit programs and policies in assigned country/region
• Advise on regulatory compliance and local legislation
• Offer guidance and coaching to Benefits and HR teams
• Develop and maintain benefit processes and documentation
• Create clear communications about benefits and exclusions
• Use analytical skills to support benefits projects and align with business goals
• Partner with internal teams and external providers to streamline benefit management

Global Benefits Analyst

Revenue Operations

• Develop and implement sales strategies in collaboration with cross-functional (sales, marketing, client operations, product, finance) executive leadership to consistently achieve growth goals.
• Foster a culture of innovation and operational excellence in revenue operations practices, tooling, and methodologies.
• Identify and assess critical strategic needs, and partner to translate them into actionable improvements to achieve retention and growth goals.
• Focus on durability of operational processes and conduct quantitative and qualitative analyses to deepen our understanding of revenue and growth performance.
• Guide and develop an impact-driven revenue operations team that embraces data-driven decision-making.
• Work closely with sales leadership to define the optimal performance measurements, performance management programs, and Rules of Engagement Policies required to ensure the achievement of global and regional revenue goals.
• Develop and manage global sales forecasting, planning, reporting, and analytics infrastructure.
• Generate and present reports to executive leadership, highlighting achievements, challenges, and actionable insights.
• Collaborate with GTM leadership to model, forecast, and report on lead generation activities.
• Analyze sales data and provide actionable recommendations to improve sales processes and drive consistency across the organization.
• Partner with Sales Enablement on the implementation and management of sales enablement tools.
• Oversee the implementation and management of the sales tech stack and Salesforce CRM administration, develop enhancements within CRM for a fully aligned 360-degree view of the customer.
• Partner with Engineering/IT teams to ensure technology investments align with company-wide requirements.

VP, Revenue Operations

General Counsel

• Draft, review, redline, and negotiate customer, partnership and supplier contracts for cross-border transactions, including U.S. and international commercial contracts such as master service agreements, lease and vendor agreements, indemnity agreements, and related transactional documents.
• Collaborate closely with Sales to ensure efficiency and alignment in the negotiation process.
• Support internal stakeholders in contract interpretation, risk assessment, and understanding the impact of local laws on business activities.
• Ensure transactional documents and company actions comply with local laws, U.S. contract standards, and global company policies , including data protection regulations (GDPR, CCPA, LGPD, etc.).
• Prepare and maintain corporate governance documents, such as articles of incorporation, powers of attorney, certificates, and meeting minutes, in alignment with Mexico/Costa Rica corporate requirements .
• Deliver internal training on commercial contracting best practices, compliance, and data protection.
• Identify and analyze legal issues, providing clear, practical recommendations to business stakeholders.
• Participate in cross-functional teams to resolve complex business issues and improve legal processes.
• Assist with dispute resolution and coordinate with outside counsel when necessary.
• Contribute to industry trade organization activities and perform other legal tasks as assigned by the Director of Legal.

Legal Counsel

Salesforce Developer

• Overview: We are seeking a highly experienced Salesforce Solution Architect to lead the lifecycle management of our CRM platform. This role involves coordinating cross-functional initiatives across Management, Marketing, Sales, IT, Operations, Finance, and other internal stakeholders.\n• Key Responsibilities: Own and manage the Salesforce data architecture, supporting robust reporting and analytics. Design scalable, secure, and high-performance Salesforce solutions aligned with business goals and best practices. Lead integration of Salesforce with external systems via APIs, middleware, and data tools. Define and enforce development standards, governance policies, and architectural best practices. Translate business requirements into technical specifications in collaboration with stakeholders. Identify and resolve performance bottlenecks to optimize system speed, scalability, and usability. Oversee development of custom Salesforce components, including Apex, Lightning, and Visualforce. Evaluate, implement, and manage third-party tools and plugins to enhance platform functionality. Stay current with Salesforce releases and emerging technologies to drive continuous improvement. Ensure compliance with security, privacy, and regulatory standards. Build and maintain DevOps pipelines using Salesforce DevOps Center. Provide strategic guidance on CRM usage and future roadmap opportunities.

Senior Product Manager

Global Benefits Consultant

Senior Product Marketing Manager

Principal Engineer

Implementation Project Manager

Product Manager

BDR Manager

Sales Enablement Manager

HR Services Advisor

Process Manager – Fixed Term Contract

Client Implementation Specialist

Senior Data Engineer

HR Services Advisor

Process Manager

Senior Accountant

Global Benefits Analyst

VP, Revenue Operations

Legal Counsel

Salesforce Solution Architect - Fixed Term