Safeguard Global

Payroll

• Manage end to end payroll cycle for Safeguard Global’s workers payroll post onboard.
• Maintain high knowledge on all of the company's payroll policies and governmental regulations impacting payroll preparation.
• Investigate and correct payroll reports identifying out of balance payroll.
• Ensure accurate and timely processing of payroll payment to workers.
• Perform necessary review and approve payroll reports against housed information and client input.
• Maintain on periodic basis KPI, internal reporting, payroll schedule and master payroll input.
• Working with clients to obtain/relay expert in-country requirements during workers life cycle.
• Monitor and maintain employee data.
• Ensure all employee records are up to date before the payroll processing.
• Point of contact for workers queries.
• Manage the funding/billing process for payroll completing charging sheet and generating sales invoices.
• Maintain and store all relevant worker documentation through the life cycle of employment as per in country compliance and record keeping guidelines.
• Manage any changes in employment contracts, changes after initial onboard such as salary changes or benefits provided.
• Ensure timely responses to queries received from workers, internal support teams, ICP/ICE and clients.
• Work through compliant offboards for all workers whether on Indefinite or Fixed Term Contracts, this could be voluntary terminations or involuntary.
• Ensure background checks are completed as requested if not finalized prior to first payroll through Implementation.

Payroll Coordinator

Compliance

• Support the business in conducting a global licensing and regulatory audit across selected entities to ensure compliance, identify gaps, and drive remediation efforts in partnership with internal and external stakeholders.
• Review in-scope legal entities and associated business activities
• Assess local licensing, regulatory, and operational requirements by country
• Determine whether existing licenses appropriately cover entity structure and registration type, jurisdictional requirements, business activities performed, applicable regulatory limitations and conditions.
• Evaluate entity and operational capabilities within each market, including restrictions related to worker type, job function, worksite location, and employment structure.
• Assess feasibility of supporting more complex workforce scenarios, including blue-collar employees, on-site workers, and manufacturing environments.
• Identify gaps between legal permissibility and current operational readiness.
• Validate that entities maintain current and valid licenses, licenses aligned with actual operational activities, clear visibility into compliance risks, constraints, and opportunities.
• Partner closely with internal stakeholders across Legal, Tax, Compliance, Operations, and Regional teams, external counsel, regulators, and local authorities, where required.
• Identify missing licenses, registrations, or approvals,
• Gather required documentation and application requirements, obtain cost estimates, timelines, and dependency assessments, coordinate remediation activities with regional leads and external advisors.
• Ensure the entity management and licensing repository is complete, accurate, and up to date, reflects current licensing details and requirements, maintains clear ownership, renewal tracking, and audit readiness.
• Contribute to internal guidance materials, market playbooks, and leadership-ready reporting. Provide regular audit status updates and progress reporting. Escalate material regulatory risks, delays, or compliance concerns promptly. Deliver global and regional audit summaries, risk-based prioritization of findings, clear remediation plans, timelines, and estimated costs.

Global Licensing & Compliance Audit Lead

• Managing changes in employment contracts, including modifications after the initial onboarding such as salary adjustments or provided benefits.
• Maintaining and storing all relevant worker documentation throughout the employment lifecycle, following in-country compliance and record-keeping guidelines.
• Being the point of contact for worker queries.
• Ensuring timely responses to queries received from workers, internal support teams, ICP/ICE, and clients.
• Working through compliant offboards for all workers, whether on indefinite or fixed-term contracts; could involve voluntary or involuntary terminations.
• Ensuring background checks are being completed as requested if not finalized prior to the first payroll through Implementation.
• Accurate and timely processing of payroll payments to workers.
• Maintaining a high level of knowledge on all of the company's payroll policies and governmental regulations impacting payroll preparation.
• Investigating and correcting payroll reports, identifying out-of-balance payroll.
• Performing necessary reviews and approving payroll reports against housed information and client input.
• Maintaining KPIs, internal reporting, payroll schedules, and master payroll input on a periodic basis.
• Working with clients to obtain/relay expert in-country requirements during the worker's lifecycle.
• Managing the funding/billing process for payroll, completing charging sheets, and generating sales invoices.

Affiliate Manager

• Partner with senior stakeholders to diagnose performance needs, clarify desired business outcomes, and translate priorities into a learning roadmap.
• Recommend the right solution (learning, support materials, communications, or coaching), balancing speed, cost, risk, and impact.
• Provide thought leadership on modern learning practices (learning, design, coaching, and scalable enablement) and act as a subject-matter expert for the learning partner approach.
• Facilitate high-impact sessions for new hires and existing employees across various topics, adjusting delivery strategies when needed.
• Lead onboarding and induction programs, ensuring an effective and consistent learner experience across locations and time zones.
• Coach other facilitators and subject matter experts on delivery best practices to raise overall facilitation quality.
• Own key learning programs end-to-end, including scope, timelines, communications, stakeholder alignment, and clear success measures.
• Project-manage and track learning activities, ensuring timely completion and compliance with organizational requirements; proactively remove blockers and manage dependencies.
• Maintain and manage user access within learning platforms and systems; define standards, templates, and ways of working to improve scalability and consistency.
• Partner with external vendors and internal partners as needed to source, co-develop, or deliver solutions; manage quality and alignment to business needs.
• Create, curate, and update learning curricula, programs, materials, job aids, and resources using adult learning principles and a consistent style/brand approach.
• Regularly review and enhance training content to reflect evolving business needs, tools, processes, and compliance requirements.
• Influence and align cross-functional partners to enable change adoption, ensuring learning is integrated into rollout plans and reinforced post-launch.
• Act as an advocate for internal learning resources and drive engagement and a strong learning culture through campaigns, toolkits, and manager enablement.
• Evaluate learning effectiveness using feedback, assessments, and performance metrics (e.g., adoption, proficiency, quality, productivity), and connect learning outcomes to business results where possible.
• Build reporting and insights to identify trends, inform decision-making, and prioritize improvements.
• Own key learning KPIs for assigned programs, set targets with stakeholders, and drive actions to improve results.
• Lead continuous improvement cycles, incorporating learner and stakeholder feedback to enhance experience and impact.
• Identify and recommend improved ways of working across learning programs and partnerships.
• Manage training-related communications and inquiries through designated channels, resolving complex learning issues and escalations and improving service levels.
• Support organizational initiatives by recommending on-demand or change-related training; proactively identify capability risks and propose mitigation actions.
• Mentor and develop other Learning Partners and/or facilitators through coaching, peer reviews, and shared best practices (as an individual contributor, not a people manager).
• Serve as a role model for employees and demonstrate the company culture and values.

Senior Learning Partner

Designer

• Design and build learning solutions, including eLearning, microlearning, live virtual learning, video, simulations, and scenario-based learning.
• Create learning journeys and curricula that support skill development globally.
• Apply instructional design best practices to ensure learning is engaging, accessible, and effective.
• Write clear instructional content, such as guides, learner materials, and audio/video scripts.
• Ensure training content and supporting materials align with company branding guidelines.
• Check learning solutions (functionality and learner experience), and address issues before launch.
• Collaborate with trainers, subject matter experts, and project teams globally to gather and analyze learning needs to recommend appropriate solutions.
• Translate business needs into learning objectives and experiences that drive performance.
• Speak confidently with employees and stakeholders about the value of learning and how impact is measured.
• Lead, support and oversee the rollout of learning solutions.
• Develop internal communications to promote new and updated learning offerings.
• Facilitate or co-facilitate live or virtual training sessions when needed.
• Evaluate learning effectiveness using established evaluation approaches (for example, learner feedback, performance data, and impact measures).
• Use data and insights to continuously improve learning design and delivery.
• Contribute to thought leadership and continuous improvement by exploring new tools, methods, and technologies in learning design.
• Maintain and organize learning content and documentation on secure platforms.
• Support learning management system (LMS) administration, upgrades, and user enablement in partnership with the broader team.
• Use tools, including AI, responsibly.
• Review and refresh existing learning content to ensure accuracy, relevance, and alignment with company standards.

Learning Designer

Business Development Rep

• Drive growth across the DACH region and wider EMEA markets .
• Identify and qualify new opportunities, engaging with HR, Finance, and C-suite stakeholders to understand their challenges and connect them with our global employment solutions.
• Collaborate closely with Account Executives, Marketing, and Partnerships to build pipeline, spark meaningful conversations, and generate new business opportunities.
• Prospect and qualify new leads through outbound calls, emails, social outreach, and inbound follow-up.
• Engage German-speaking HR, Finance, and Operations leaders to understand their needs and showcase Safeguard Global’s solutions.
• Collaborate with Account Executives to build account strategies and ensure seamless handoff of qualified opportunities.
• Leverage marketing campaigns, events, and partner channels to drive top-of-funnel activity.
• Maintain accurate CRM data in Salesforce and provide clear reporting on pipeline health and progress.
• Hit and exceed KPIs for qualified meetings, opportunities, and revenue contribution.
• Continuously improve your outreach through coaching, feedback, and collaboration with peers.

Business Development Representative, German

Full-stack Engineer

• Define and drive the architecture of scalable, event-driven systems on AWS
• Lead the design and evolution of core platform services and distributed systems
• Set technical direction across teams, ensuring consistency and long-term maintainability
• Solve complex, cross-cutting engineering problems (e.g. scaling, data consistency, system resilience)
• Establish best practices for reliability, observability, and performance across the platform
• Design systems that handle high event throughput, failure scenarios, and eventual consistency at scale
• Partner closely with Data Engineering to shape data architecture, pipelines, and platform capabilities
• Influence and improve engineering standards, tooling, and ways of working
• Mentor senior engineers and act as a technical leader across multiple teams
• Contribute to strategic technical decisions and roadmap planning

Principal Engineer

Customer Success Manager

• As our Client Success Manager you’ll be at the heart of building and nurturing long-term, strategic relationships with enterprise clients.
• You’ll partner closely with clients to ensure they achieve their goals through our services, acting as the bridge between their needs and our internal teams.
• Drive client satisfaction, retention, product adoption, and advocacy, making a tangible impact on both their success and ours.
• Drive Strategic Growth: Translate complex client goals into long-term success strategies that align outcomes, mitigate risk, and accelerate adoption across global workforces.
• Lead High-Impact Conversations: Own executive-level relationships (CHROs, CFOs, VPs, Global Mobility leaders) and guide strategic business reviews, steering committees, and multi-stakeholder planning sessions.
• Unlock Expansion Opportunities: Partner with commercial teams to lead renewal strategies, strengthen forecasting accuracy, and proactively identify upsell and growth opportunities.
• Maximize Client Value: Develop a deep, holistic understanding of Safeguard Global’s services and educate clients on advanced capabilities, roadmap innovation, and best practices to increase adoption and ROI.
• Convert Strategy into Revenue: Support detailed scoping and solution design to ensure seamless transitions from opportunity to live revenue with a high probability of success.
• Ensure Delivery Excellence: Oversee end-to-end governance of complex client portfolios, maintaining compliance with contractual commitments and service standards.
• Identify & Mitigate Risk: Analyze patterns of risk across countries, service lines, and stakeholders, proactively addressing issues before they impact performance.
• Enable Data-Driven Decisions: Maintain accurate Salesforce CRM records, ensuring clear visibility of client KPIs, portfolio health, and growth indicators.

Client Success Manager

Account Manager

• Identify and develop new partnerships across EMEA, with a particular focus on the DACH region that aligns with Safeguard Global’s strategic growth goals.
• Build and nurture long-term relationships with key partners — from HR Tech platforms and consultants to payroll providers and private equity networks.
• Manage the full partnership lifecycle, from sourcing and negotiation through activation, enablement, and performance optimization.
• Collaborate cross-functionally with Marketing, Sales, and Product to ensure partner programs deliver mutual value.
• Localise partnership strategies for key EMEA markets, adapting to regional buyer behaviors and business dynamics.
• Monitor and analyze partner performance metrics, identifying insights to refine strategy and maximize ROI.
• Stay ahead of market trends and competitive movements to identify new partnership opportunities and areas for differentiation.
• Act as the primary point of contact for partners, ensuring clear communication, alignment, and a first-class partner experience.

Partnerships Manager

Accountant

• Maintain accurate general ledger (GL) records and financial transactions.
• Manage day-to-day accounting activities for assigned global clients.
• Perform bank, balance sheet, intercompany, AR and AP reconciliations etc.
• Perform month-end and year-end closing activities including journal postings and accruals.
• Maintain and review general ledger accounts and ensure accuracy of financial records.
• Assist in preparation of financial statements and MIS reports.
• Assist in tax computations, statutory filings, and regulatory reporting.
• Maintain proper documentation for audit and compliance purposes.
• Communicate with clients and internal teams regarding accounting and compliance matters.
• Liaising with auditor, local advisors and consultant in relation to audit of accounts, tax and company law compliance matters.
• Manage multiple client engagements and ensure timely delivery of accounting services.
• Support urgent client deliverables and ad-hoc accounting projects.

• Own Enterprise Client Outcomes (Satisfaction, Retention/Renewals, Adoption, Growth Enablement)
• Run the End-to-End Client Experience Operating Model (Client Care + Client Success)
• Ensure Operational Rigor, SOP Compliance & Audit Readiness
• Lead Retention Risk Management, Escalation Governance & Service Recovery
• Lead Leaders, Build Capability, and Scale the Organization
• Partner with Commercial/Sales leadership on renewal governance
• Measurement, Reporting & Executive Management Cadence

Vice President, Client Success

SDET

• Design, build, and maintain automated test frameworks for services and APIs
• Define and implement testing strategies for distributed, event-driven systems
• Ensure high quality across services by covering functional, integration, and end-to-end testing
• Validate event flows, data consistency, and system behaviour under failure scenarios
• Work closely with engineers to embed quality throughout the development lifecycle
• Contribute to CI/CD pipelines to enable fast, reliable releases
• Improve observability and monitoring to proactively find issues in production
• Advocate for best practices in testing, quality, and reliability across teams
• Help mentor others and raise the bar for quality engineering

QA Automation Engineer

Analyst

• Support and resolve client inquiries and actively work with clients to ensure their needs are being met in a timely manner
• Participates in identifying, implementing and supporting process improvement opportunities
• Responsible for supporting and maintaining benefit processes and related documentation
• Manage assigned client base ensure key metrics and SLAs are adhered to while offering a consultative, knowledgeable service
• Maintain timely and effective KPI and business reporting using meaningful output that provides an analytical view to stakeholders
• Assist and support benefits projects using effective analytical skills to improve benefits offerings in line with business goals & financial objectives
• Analyse and evaluate clients' needs based on history to determine where opportunities may exist to offer the best benefit options for their situation
• Collaborate with Benefits consultants, HR teams and external partners to streamline our approach to the management of benefits
• Maintain working knowledge of in country regulations to keep up to date on compliance and legislative changes related to benefits
• Maintain and update processes and related documentation
• Communicate complex information to educate clients’ employees on their benefit options and exclusions
• Assist with routine and periodic process audits
• Participate in client meetings to understand requirements; communications and working with vendors as needed

Benefits Analyst

Human Resources

• Handle HR processes, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance.
• Manage administrative tasks such as data entry, employee file management, and processing HR-related documents.
• Ensure adherence to service level agreements (SLAs) and maintain high customer satisfaction (CSAT) levels.
• Follow standard operating procedures (SOPs) accurately and consistently.
• Utilize HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery.
• Deliver timely and accurate HR services to clients.
• Promote a collaborative team environment, fostering teamwork and cross-functional cooperation.
• Monitor key performance indicators (KPIs) and generate business reports to provide actionable insights for stakeholders.
• Uphold and demonstrate company values in all interactions and responsibilities.

Payroll Coordinator

Global Licensing & Compliance Audit Lead

Payroll Coordinator

Senior Learning Partner

Learning Designer

Business Development Representative, German

Principal Engineer

Client Success Manager

Partnerships Manager

Accountant

Vice President, Client Success

QA Automation Engineer

Benefits Analyst

HR Shared Services Associate