S&P Global

Alternatives Account Manager

S&P Global

full-time

Posted on:

Location Type: Remote

Location: California • Colorado • United States

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Salary

💰 $70,817 - $90,308 per year

About the role

  • Own and grow client relationships post-initial sale, leading renewals, upsells, and cross-sell activity across a defined Alternatives book of business.
  • Drive strategic account execution alongside Sales Specialists, identifying whitespace opportunities and expanding product adoption across the MI platform.
  • Deliver a best-in-class client experience: Proactively manage client inquiries, provide product and platform training, and serve as a key point of contact to ensure seamless service delivery.
  • Stay ahead of client and market trends: Track account activity, segment developments, and fund strategies to anticipate client needs and inform commercial opportunities.
  • Collaborate across Customer Success, Product, and New Business Sales teams to present integrated solutions to clients.
  • Influence product direction: Channel client feedback into product roadmaps and platform enhancements.

Requirements

  • Bachelor’s degree or equivalent
  • Minimum 3 years of post-graduate professional experience, ideally in account management, customer success, or relationship management roles
  • Strong interpersonal and communication skills with executive presence
  • Proficiency in Microsoft Office and CRM tools
  • Previous experience working with hedge funds, private equity, or private credit clients (Preferred)
  • Familiarity with market data, analytics, or financial intelligence platforms (Preferred)
  • Demonstrated track record of driving renewals, upsells, and cross-sell initiatives (Preferred)
  • Consultative, strategic, and commercially minded (Preferred)
  • Intellectually curious and highly collaborative (Preferred)
Benefits
  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successrelationship managementmarket dataanalyticsfinancial intelligence
Soft Skills
interpersonal skillscommunication skillsexecutive presenceconsultative mindsetstrategic thinkingcommercial mindsetintellectual curiositycollaboration
Certifications
Bachelor’s degree