Engineer I, PAS AppOps
S&P Global
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • India
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About the role
- Provide essential operational and technical support for CI business applications and systems
- Offer Application Front Line Support to commodity insights business partners for Application support issues
- Follow standard operating procedures for incidents and service requests received through the helpdesk
- Monitor applications, respond to alerts
- Provide periodic health check reports to the business
Requirements
- Essential operational and technical support for CI business applications and systems
- Application Front Line Support to commodity insights business partners for application support issues and requests
- Follow standard operating procedures for all incidents and service requests received through the helpdesk
- Proactively monitor applications, respond to alerts, provide periodic health check reports to the business
- Availability to work during APAC, EMEA, or AMER hours, including weekend support on a rotational shift basis
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational supporttechnical supportapplication supportincident managementservice request managementapplication monitoringalert responsehealth check reporting
Soft skills
communicationproblem-solvingteam collaboration