Rydoo

Account Manager

• Develop and execute strategies to increase revenue and strengthen relationships within the existing customer base.
• Identify opportunities for upsell, cross-sell, and renewals by understanding customer needs.
• Build and manage growth plans for strategic accounts with a focus on long-term partnerships.
• Collaborate with sales, marketing, customer success, and product teams across countries to ensure a unified approach to customer growth.
• Lead regional growth initiatives and ensure strategies are adapted to different markets.
• Represent the customer’s voice internally and provide feedback to product and marketing teams.
• Act as an expert in Semine’s commercial processes, ensuring consistency in account, process, and contract management.
• Establish best practices and contribute to improvements across the commercial life cycle.
• Work with the Customer Growth leadership team on customer expansion strategies and risk management.
• Ensure all commercial transactions comply with relevant SaaS contracts, terms, and policies.
• Support the VP Customer Growth in implementing process and policy changes to build scalability across markets.

Account Manager, Norwegian Speaker

Artificial Intelligence

• Drive AI literacy and usage across all teams (Product, Engineering, Sales, Finance, HR, etc.)
• Ensure AI becomes part of day-to-day workflows, not isolated experiments
• Define and promote best practices for responsible and effective AI usage
• Contribute to building a strong internal AI culture (events, rituals, communication)
• Lead and coordinate the Rydoo AI Guild
• Structure Guild initiatives, priorities, and outputs
• Ensure continuity despite member rotation
• Facilitate collaboration across functions and ensure balanced representation
• Identify high-impact AI use cases across the organization
• Help teams prioritize and execute these use cases
• Support teams in moving from ideas to real, measurable outcomes
• Ensure learnings are shared and scaled across the company
• Help evaluate and guide the selection of AI tools (company-wide and team-specific)
• Ensure coherence in tooling choices across the organization
• Support onboarding and effective usage of selected tools (e.g. Claude or others)
• Promote safe and compliant use of AI tools (data privacy, security, policies)
• Work with IT/Security and Legal when needed
• Help define guardrails without slowing down adoption
• Define KPIs to track AI adoption and impact (productivity, quality, speed)
• Monitor progress across teams
• Ensure AI initiatives translate into tangible business outcomes

AI Transformation Lead

• Drive AI literacy and usage across all teams (Product, Engineering, Sales, Finance, HR, etc.)
• Ensure AI becomes part of day-to-day workflows, not isolated experiments
• Define and promote best practices for responsible and effective AI usage
• Contribute to building a strong internal AI culture (events, rituals, communication)
• Lead and coordinate the Rydoo AI Guild
• Structure Guild initiatives, priorities, and outputs
• Ensure continuity despite member rotation
• Facilitate collaboration across functions and ensure balanced representation
• Identify high-impact AI use cases across the organization
• Help teams prioritize and execute these use cases
• Support teams in moving from ideas to real, measurable outcomes
• Ensure learnings are shared and scaled across the company
• Help evaluate and guide the selection of AI tools (company-wide and team-specific)
• Ensure coherence in tooling choices across the organization
• Support onboarding and effective usage of selected tools (e.g. Claude or others)
• Act as a bridge between technical capabilities and business needs
• Promote safe and compliant use of AI tools (data privacy, security, policies)
• Work with IT/Security and Legal when needed
• Help define guardrails without slowing down adoption
• Define KPIs to track AI adoption and impact (productivity, quality, speed)
• Monitor progress across teams
• Ensure AI initiatives translate into tangible business outcomes

QA Automation Engineer

• Translate business needs into concrete AI solutions
• Design, build, and deploy internal tools powered by AI (LLMs, automation, workflows)
• Move quickly from prototype to production-ready solutions
• Ensure solutions are reliable, usable, and scalable
• Work directly with teams (Sales, Finance, CS, HR, etc.) to understand their workflows
• Help prioritize the most impactful use cases
• Act as a bridge between technical possibilities and operational needs
• Enable teams to adopt and use the solutions you build
• Take ownership of internal AI products from ideation to deployment
• Make pragmatic trade-offs between speed, quality, and scalability
• Continuously improve solutions based on feedback and usage
• Ensure a strong focus on user experience and adoption
• Build automations using tools such as APIs, no-code/low-code platforms, and custom scripts
• Integrate AI capabilities into existing systems (CRM, support tools, finance tools, etc.)
• Leverage multiple models and providers depending on the use case
• Ensure robustness and maintainability of what you build
• Stay up to date with the latest AI tools and capabilities
• Rapidly test new approaches and identify what works in practice
• Bring new ideas proactively to the organization
• Ensure secure and compliant use of data in all solutions
• Follow and contribute to internal AI guidelines
• Balance experimentation with responsible usage

AI Automation Engineer

• - Translate business needs into concrete AI solutions
• - Design, build, and deploy internal tools powered by AI (LLMs, automation, workflows)
• - Move quickly from prototype to production-ready solutions
• - Ensure solutions are reliable, usable, and scalable
• - Work directly with teams (Sales, Finance, CS, HR, etc.) to understand their workflows
• - Help prioritize the most impactful use cases
• - Act as a bridge between technical possibilities and operational needs
• - Enable teams to adopt and use the solutions you build
• - Take ownership of internal AI products from ideation to deployment
• - Make pragmatic trade-offs between speed, quality, and scalability
• - Continuously improve solutions based on feedback and usage
• - Ensure a strong focus on user experience and adoption
• - Build automations using tools such as APIs, no-code/low-code platforms, and custom scripts
• - Integrate AI capabilities into existing systems (CRM, support tools, finance tools, etc.)
• - Leverage multiple models and providers depending on the use case
• - Ensure robustness and maintainability of what you build
• - Stay up to date with the latest AI tools and capabilities
• - Rapidly test new approaches and identify what works in practice
• - Bring new ideas proactively to the organization
• - Ensure secure and compliant use of data in all solutions
• - Follow and contribute to internal AI guidelines
• - Balance experimentation with responsible usage

Marketing

• Localise messaging, content, and website materials to align with cultural nuances across the UK, Sweden, Norway, Denmark, and Finland.
• Partner with Product Marketing and Sales to develop region-specific collateral such as presentations, one-pagers, and case studies.
• Ensure all regional messaging aligns with global brand and product positioning.
• Support the planning and execution of regional events, including trade shows, customer roundtables, partner events, and company-hosted activations.
• Coordinate event logistics including vendor management, venue research, promotional materials, landing pages, content needs, and on-site support.
• Collaborate with key channel and technology partners to deliver co-marketing events that support shared pipeline goals.
• Contribute to the development and execution of ABM initiatives for priority accounts in the Nordics & UK.
• Work with regional Sales and account teams to refine target account lists and identify opportunities for tailored outreach.
• Ensure ABM assets and campaigns are localised and relevant for each market.
• Assist in developing campaign plans and timelines, ensuring deliverables are executed on schedule.
• Monitor campaign performance, maintain documentation, and report on key metrics such as engagement, outbound opportunities/pipeline created and overall ROI.
• Identify insights and opportunities to refine future campaigns.
• Serve as a key connection point between the regional Sales teams and the broader Marketing organisation, ensuring alignment and clear communication.
• Support partner marketing initiatives with local and regional partners.
• Collaborate with global marketing teams to adapt existing programs and bring regional insights to global strategy discussions.

Account Manager, Norwegian Speaker

AI Transformation Lead

AI Transformation Lead

AI Automation Engineer

AI Automation Engineer

Account Manager, Norwegian Speaker

Field Marketing Manager – Nordics & UK