Senior Terminal / Cross Dock Manager
Ryder System, Inc.
full-time
Posted on:
Location Type: Office
Location: Smyrna • Tennessee • United States
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Salary
💰 $100,000 - $105,000 per year
Job Level
About the role
- Lead the cross dock & transportation operations at our Smyrna, TN service center.
- Serve as the primary point of contact for cross dock & transportation-related client communications.
- Ensure safety and P&L accountability.
- Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
- Strategic operational planning and execution for the operation.
- Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives.
- Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).
Requirements
- H.S. diploma/GED required
- Bachelor's degree in Business, Logistics, Supply Chain preferred
- Master's degree in Business, Logistics, Transportation or related field preferred
- Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- Five (5) years or more managing, leading and developing direct reports required
- Three (3) years or more Profit & Loss responsibility preferred
- One (1) year or more customer interaction preferred
Benefits
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
supply chain managementlogisticswarehouse operationsP&L accountabilityoperational planningcontinuous improvementLEAN initiativesemployee performance management
Soft skills
customer satisfactioncommunicationproblem-solvingleadershipemployee relations