RxSense

Implementation Specialist

• Lead and track the full implementation plan from initiation to deployment to ensure all deliverables and timelines are met according to the contract.
• Facilitate kickoff meetings, discovery sessions, and status updates with clients and internal teams.
• Collaborate with cross-functional internal teams, including Sales, Account Management and Operations; lead discovery sessions, manage ticket requests, system setup, and timeline management.
• Serve as the primary client contact, building strong relationships, managing expectations, and resolving concerns.
• Document action items and meeting minutes, track progress, and maintain transparent communication across all stakeholders.
• Identify, assess, and mitigate risks during implementations; escalate issues appropriately.
• Prepare and deliver status reports, dashboards, and executive-level presentations for both clients and internal leadership.
• Manage and prioritize multiple concurrent implementations in a fast-paced, dynamic environment.
• Take on stretch assignments that drive organizational growth, improve implementation practices, and expand PBM solution capabilities.
• Provide leadership, coaching, and mentoring to junior team members, fostering professional development and strengthening overall team performance.
• Create and foster a strong culture of engagement and collaboration with subject matter experts to ensure continued business learning.
• Work effectively with colleagues from other RxSense operations to address and resolve issues.
• Set work priorities without management assistance and work independently.
• Follow established company rules and guidelines to include maintaining necessary files, records and reports; ensure quality standards are met to ensure ISO compliance.
• Perform other duties and/or projects as required and/or directed.
• Direct and guide cross-functional teams of subject matter experts to ensure timely and successful project delivery.
• Serve as a PBM process and RxSense product expert, mentoring team members and reinforcing best practices.
• Foster a high-performance culture that emphasizes accountability, engagement, and continuous improvement and collaborate across RxSense operations to address challenges, resolve issues, and drive innovation.

Senior Implementation Manager

Software Engineer

• Design and develop applications, scripts, and services that interact with the Jira platform using REST APIs, Atlassian Forge, and webhooks.
• Build internal tools and microservices to automate tasks, enforce governance, and extend Jira functionality.
• Collaborate with stakeholders to understand business requirements and implement custom solutions that streamline workflows, reporting, and team coordination.
• Contribute to the architecture and development of scalable integrations between Jira and other systems (e.g., GitHub, CI/CD, data platforms).
• Leverage scripting and low-code tools such as ScriptRunner, Automation for Jira, and Forge functions to create efficient, maintainable enhancements.
• Maintain clean, well-documented code and provide support for ongoing operations, troubleshooting, and enhancements.
• Drive continuous improvement by identifying Jira platform limitations and proactively developing solutions or workarounds.
• Champion automation best practices, API governance, and reusable component development.

Jira Developer

Security Analyst

• Responsible for vulnerability management administration and day-to-day SOC operations
• Utilize tools such as Rapid7 and Orca to identify, evaluate, and prioritize vulnerabilities discovered in the environment
• Work closely with DevOps, DBA, and IT to manage vulnerabilities to remediation
• Hybrid role: approximately 60% vulnerability management and remaining SOC duties (monitoring, investigations, incident response)
• Ensure infrastructure compliance with HIPAA, ISO 27001, SOC 1, SOC2, and HITRUST
• Oversight of security monitoring solutions for quick issue response and resolution
• Project planning and management, technology vendor collaboration, and technical documentation
• Must be a self-starter, team player, and possess strong problem-solving skills

Vulnerability Analyst

Sales

• Generate and identify prospects in the defined selling vertical and secure meetings (face to face, zoom meetings, phone calls, etc. as required) with key decision makers—including CEOs, CFOs, CTOs, Presidents, Chief Pharmacy Officers and other high ranking C level executives.
• Interaction with key influencers as needed such as Human Resources and Brokers/Consultants as directed.
• Maintain and continue to enhance a complete and up-to-date database of prospects, targets and contacts; document sales activities using the tools within Salesforce.
• Participate in and perform analysis of opportunities, potential client needs and objectives that fit corporate goals and objectives.
• Delivery of Corporate Business Model and Value Proposition to prospects via: phone call, email, conferences, speaking engagements, demos and presentations.
• Secure new business in accordance with an annual sales plan and annual targets.
• Coordinate new client management from commitment through contract and implementation.
• Coordinate product/service demonstrations that align with the specific opportunity.
• Report sales activity to management as required.
• Work with other Corporate Divisions on lead generation and follow up.
• Establish a network of sales contacts to provide the organization with a steady stream of sales opportunities and follow-up completely, accurately and timely utilizing Salesforce.
• Maintain strong familiarity with Technology trends and competition, PBM competition, particularly any new competitive issues and products / services.
• Maintain close contact with internal partners such as Service Delivery, Account Management, Finance, Legal, Implementation and Operations, to help facilitate the implementation process and management of new sold client as needed.
• Complete sales at profitable rates and move prospects effectively into implementation.
• Meet established sales goals as identified by EVP of New Business Development.
• Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies.
• Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements.

• Education/Experience:
• Bachelor Degree or multiple years of Technology or PBM equivalent/relevant experience is required.
• 3 + years years of sales experience preferably in HealthCare sales, Technology solutions; account strategies; meeting facilitation and presentation delivery and development.

Director, Sales - Health Systems

SDET

• About the Role: We are seeking a QA Automation Engineer with hands-on expertise in Web, Mobile, API, and Cloud automation. In this role, you will develop and maintain automation frameworks for scalable, cloud-native applications while ensuring high-quality software releases.
• You will work closely with cross-functional teams to implement AI-driven testing, integrate automation into CI/CD pipelines, and optimize test execution across cloud platforms. Experience in the PBM (Pharmacy Benefit Management) domain is a plus but not mandatory.
• Key Responsibilities: Automation Testing – Web, Mobile, API, and Cloud: Design, implement, and maintain automation frameworks for Web, Mobile, API, and cloud-based applications.
• Develop and execute cross-platform automation scripts for functional, integration, regression, and performance testing using tools like Selenium, Cypress, Appium, Postman, JUnit, and RestAssured.
• Automate testing for native and hybrid mobile applications using Appium, Espresso, or XCUITest to ensure seamless functionality across iOS and Android.
• Validate cloud-native applications deployed on AWS, Azure, or Google Cloud, ensuring scalability, security, and resilience.
• Implement parallel execution and cloud-based testing solutions using platforms such as Sauce Labs, BrowserStack, or LambdaTest.
• Automate API endpoint validation and microservices testing using Postman, RestAssured, SoapUI, or Karate.
• Ensure end-to-end API contract validation and implement mocking techniques for independent service testing.
• Validate microservices communication (e.g., RESTful APIs, message queues, and event-driven architectures).
• Implement automated contract testing using Pact or Spring Cloud Contract.
• CI/CD and Cloud Automation Integration: Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps).
• Leverage cloud-based testing solutions for scalable, high-availability test execution.
• Work with DevOps teams to optimize test execution in containerized (Docker, Kubernetes) environments.
• Quality Assurance & Collaboration: Collaborate with developers, product managers, and business analysts to define automation strategies for Web, Mobile, API, and cloud applications.
• Work closely with manual testers to transition manual test cases into automation scripts, ensuring comprehensive test coverage.
• Perform root cause analysis for test failures and work with developers to resolve defects proactively.
• Continuously optimize test automation frameworks to improve efficiency, reliability, and scalability.

Senior Implementation Manager

Jira Developer

Vulnerability Analyst

Director, Sales - Health Systems

Software Development Engineer in Test