RusHour.io

Project Manager

• The Project Manager is responsible for the successful operational execution of Boost’r & Care accounts, from commercial sign-off through ongoing delivery of services.
• Ensures that deliverables are delivered on time, meet the commercial promise, and are coordinated across all internal teams.
• Take ownership of accounts from contract signing
• Structure projects (planning, milestones, priorities)
• Track progress through to delivery
• Ensure a smooth and controlled customer experience
• Orchestrate Sales, Account Managers, CSM, Design and Tech teams
• Streamline communication and prevent silos
• Identify friction points early and escalate at the right time and level
• Identify recurring frictions and document best practices.

Project Manager – Boost’r & Care

Account Executive

• Handle and close qualified inbound leads (incoming inquiries, warm prospects).
• Execute targeted outbound activities (cold calls, callbacks, follow-ups).
• Quickly qualify restaurant operators' business needs.
• Clearly present RusHour's offerings and their value proposition.
• Manage the entire sales cycle: contact → qualification → closing.
• Update the CRM and ensure rigorous pipeline follow-up.
• Meet and exceed monthly signing targets.
• Ramp up quickly on our products, market, and tools.

Sales Account Executive

Customer Success Manager

• Provide exceptional service to our clients by answering questions and resolving issues related to our products and services.
• Deliver outstanding assistance and support to our restaurant partners from new-client onboarding through to successful adoption of our tools.
• Handle incoming requests and always strive to create a positive experience for every client.
• Contribute to the documentation of our internal processes to streamline the client onboarding journey.
• Assist in selling products or services that better meet clients' needs.

Customer Success Manager – Permanent (CDI), Freelance

• Handle and close qualified inbound leads (incoming requests, warm prospects).
• Execute targeted outbound activities (cold calls, follow-ups, re-engagements).
• Quickly qualify restaurant owners' business needs.
• Clearly present RusHour’s offerings and their value.
• Manage the entire sales cycle: contact → qualification → closing.
• Update the CRM and maintain rigorous pipeline follow-up.
• Meet and exceed monthly signing targets.
• Rapidly ramp up knowledge of our offerings, market, and tools.

• Traiter et closer des leads inbound qualifiés (demandes entrantes, prospects chauds).
• Réaliser des actions outbound ciblées (cold calls, relances, follow-ups).
• Qualifier rapidement les besoins business des restaurateurs.
• Présenter clairement les offres RusHour et leur valeur ajoutée.
• Piloter l’ensemble du cycle de vente : contact → qualification → closing.
• Mettre à jour le CRM et assurer un suivi rigoureux du pipe.
• Atteindre et dépasser des objectifs de signatures mensuelles.
• Monter rapidement en compétence sur nos offres, notre marché et nos outils.

• Your role is to provide exceptional service to our clients by answering questions and finding solutions to issues related to our products and services.
• You will make an everyday impact by supporting our diverse restaurant clients and partners.
• You will deliver outstanding assistance and support to our restaurant partners, from onboarding new clients to helping them take ownership of our tools.
• You will handle incoming requests and always strive to create a positive experience for each customer.
• You will help document our internal processes to streamline the client onboarding journey.
• You will participate in selling products or services that may better meet customer needs.

Project Manager – Boost’r & Care

Sales Account Executive

Customer Success Manager – Permanent (CDI), Freelance

Sales Account Executive

Sales Account Executive

Customer Success Manager – Permanent / Freelance