Customer Success Manager – Permanent (CDI), Freelance

RusHour.io

Customer Success Manager providing exceptional support and solutions for restaurant partners. Contributing to onboarding and client experience in a fast-paced FoodTech environment.

Posted 6/11/2026full-timeParis • 🇫🇷 FranceMid-LevelSenior💰 €2,500 - €4,500 per monthWebsite

About the role

Key responsibilities & impact

Deliver exceptional service to our clients by answering questions and resolving issues related to our products and services.
Provide outstanding assistance and support to our restaurant partners, from onboarding new clients through to adoption of our tools.
Handle incoming requests and create a positive experience for every client.
Contribute to documenting our internal processes to streamline the client onboarding journey.
Support the sale of products or services that better meet clients’ needs.

Requirements

What you’ll need

Strong organizational skills, a willingness to analyze client data, and adherence to internal processes.
Ability to adapt quickly to your environment and proactively propose improvements.
Excellent verbal and written communication skills.
Looking for a learning opportunity and highly motivated to exceed targets without fear of failure.
Bonus: Familiarity with the restaurant industry.

Benefits

Comp & perks

Join an ambitious team in the rapidly evolving FoodTech sector.
Have a direct impact on the performance and daily operations of the restaurateurs we support.
Work with a market-leading SaaS platform and a diverse, exciting portfolio of clients and partners.
Attractive compensation package that rewards your impact on the business.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

organizational skillsanalytical skillsadaptabilityproactive improvementverbal communicationwritten communicationmotivationclient serviceproblem-solvingcustomer support