Runwise

Fulfillment Center Operations Lead

Runwise

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Job Level

Senior

About the role

  • Lead daily warehouse operations across receiving, stowing, picking, packing, and shipping
  • Manage and develop a team of 1–3 warehouse associates, including training, coaching, and performance management
  • Run daily standups and set clear priorities for the team
  • Own labor planning, task allocation, and workflow management throughout the day
  • Ensure a safe, organized, and high-performing warehouse environment
  • Step in and execute hands-on work as needed alongside your team
  • Design and improve fulfillment center processes, including stow strategies, receiving workflows, and pick paths
  • Optimize warehouse layout and space utilization to support growth
  • Identify operational bottlenecks and implement solutions to improve throughput and accuracy
  • Build and document standard operating procedures (SOPs) to drive consistency
  • Use data to track performance across key metrics (throughput, accuracy, inventory movement, labor efficiency)
  • Analyze trends to inform staffing, workflow improvements, and operational decisions
  • Partner with supply chain and leadership teams to improve system-level performance
  • Support development of dashboards and tracking tools for warehouse operations
  • Work closely with supply chain, logistics, finance, and field operations teams to align on priorities
  • Communicate operational updates, challenges, and improvements to leadership
  • Act as a key connector between warehouse execution and broader business strategy

Requirements

  • Bachelor’s degree required
  • 0–2 years of experience in operations, supply chain, logistics, or a related field (internships included)
  • Strong proficiency in spreadsheets and comfort working with data
  • Interest in warehouse operations, process improvement, and team leadership
  • Ability to lift and move materials and work on your feet in a fulfillment center environment
  • Comfortable using hand tools and ladders safely
  • Ability to work onsite at our Long Island City Fulfillment Center
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance trackingprocess improvementwarehouse layout optimizationstandard operating procedureslabor planningtask allocationworkflow managementinventory movementthroughput optimization
Soft Skills
team leadershipcoachingcommunicationproblem-solvingorganizational skillsprioritizationadaptabilitycollaborationperformance managementinterpersonal skills
Certifications
Bachelor's degree