Help bring AI into the core of how Rula builds better mental healthcare experiences.
Work closely with product, design, operations, and engineering to ship AI-powered features that solve real problems for patients, providers, and internal teams.
Move between prototyping, building production systems, improving quality, and learning quickly from real-world usage.
Work on meaningful problems, ship fast with care, and have a direct hand in shaping how AI shows up across a growing company.

Requirements

5+ years of AI/ML development (AI solution design, model design, training / finetuning, deployment and quality upkeep), with track record of product success (i.e. not just in an academic or research environment)
3+ years of deep experience in Python and 1+ years with at least one backend language (preferably JavaScript, TypeScript, Java, or Go)
Hands-on experience with foundation models (OpenAI, Anthropic, Bedrock, Gemini, etc.)
Experience designing evaluation pipelines for human alignment, factual accuracy, or model interpretability.
Strong expertise in LLM integration patterns (RAG, tool/function calling, agents, memory routing, etc.), AI orchestration frameworks (eg. LangChain, LlamaIndex, DSPy, Haystack), and vector databases (eg. Pinecone, Weaviate, FAISS, Milvus).
Deep understanding of AIOps, data pipelines, evaluation, and observability systems for continuous model improvement.
Strong and effective communication skills.
Bachelor’s degree or above in Machine Learning, or related field.

Benefits

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AI developmentML developmentAI solution designmodel designtrainingfinetuningdeploymentPythonJavaScriptTypeScript

Soft Skills

strong communication skills

Certifications

Bachelor’s degree in Machine Learning