Rula

Strategic Partnership Account Manager

Rula

full-time

Posted on:

Location Type: Remote

Location: Hawaii • United States

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Salary

💰 $148,750 - $166,250 per year

About the role

  • Own and grow enterprise employer relationships after initial launch.
  • Manage a portfolio of employer partners, driving sustained engagement, launching repeatable campaign initiatives, and generating measurable employee utilization over time.
  • Lead strategic planning conversations, coordinate cross-functional execution, and ensure each partnership delivers clear, measurable impact.
  • Protect retention, increase engagement depth, expand campaign scope, and translate employer commitment into sustained employee starts.

Requirements

  • 5+ years of experience in B2B account management, customer success, or partnership management, with demonstrated success growing and retaining existing accounts.
  • 4+ years owning performance-based metrics tied to account growth, retention, engagement, or utilization.
  • 3+ years managing enterprise clients (3,000+ employees) in complex, multi-stakeholder environments.
  • Experience leading structured business reviews, strategic planning conversations, or annual account planning with external stakeholders.
Benefits
  • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
  • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
  • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
  • 401(k) plan access: Start saving for your future
  • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
  • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
  • Employee Assistance Program (EAP): Support for your mental and physical health
  • New hire home office stipend: Set up your workspace for success
  • Quarterly department stipend: Fund team-building activities or in-person gatherings
  • Wellness events and lunch & learns: Explore a variety of engaging topics
  • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B account managementcustomer successpartnership managementperformance-based metricsaccount growthretentionengagementutilizationbusiness reviewsstrategic planning
Soft Skills
relationship managementcross-functional coordinationcommunicationstrategic thinkingengagement depthcampaign managementstakeholder managementleadershiporganizational skillsimpact measurement