Senior Manager, Business Resilience and Crisis Management

RTX

full-time

Posted on: 9/27/2025

Location Type: Remote

Location: Remote • Connecticut • 🇺🇸 United States

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Salary

💰 $124,000 - $250,000 per year

Job Level

Senior

Tech Stack

AEMPMPRTOS

About the role

Contribute to the design, implementation, and strategy of the P&W BRCM Program globally; identify maturity opportunities and foster partnerships for long-term program success
Build relationships with stakeholders across global sites and functional teams; maintain program documentation on intranet/SharePoint sites
Conduct risk assessments and Business Impact Analyses (BIAs); establish RTOs and resource needs; develop and implement continuity plans
Create a testing framework for recovery plans; support testing of workplace, workforce, third-party, and technology recovery strategies; assist with audits and provide plans, controls, and testing results
Track and mitigate issues while analyzing data to identify risks and trends; advise executive leaders on continuity risks and mitigation strategies
Create training materials, templates, and guides; integrate threat assessments into risk evaluations; participate in Incident Management/Support Team meetings
Manage P&W’s mass notification system including testing, training, and updates; support site teams in developing and updating emergency management plans
Plan and conduct crisis management training and exercises; activate Incident Support and Operational Resilience Teams during disruptions
Use notification tools to ensure timely, accurate communication in emergencies; prepare situational updates and after-action reports
Stay updated on industry best practices; represent P&W at industry events; support research initiatives to enhance resiliency strategies, tools, and processes

Requirements

Bachelor’s degree + 10 years OR Master’s degree + 7 years in crisis/emergency management, resilience, disaster recovery, or business continuity
Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future
Proven ability to work effectively in a remote environment
24/7 on-call availability for crises is required
Experience in resilience within regulated industries (e.g., financial services) (preferred)
Proficiency with resiliency software and emergency notification systems (preferred)
Strong computer skills (Excel, PowerPoint, and data analysis/presentation tools) (preferred)
Experience managing the business continuity lifecycle, including testing BIAs, BCPs, and DRPs (preferred)
Understanding of operational resiliency in manufacturing, aerospace, and defense (preferred)
Knowledge of Business Continuity and Disaster Recovery integration (preferred)
Experience with project management methodologies and/or data analytics tools (preferred)
Analytical mindset with leadership, organizational, and communication abilities (preferred)
Strong presentation and facilitation skills; comfort with public speaking and instruction in virtual and in-person settings (preferred)
Expertise in developing tailored training for senior-level audiences (preferred)
In-depth knowledge of crisis management and business continuity frameworks (preferred)
Strong decision-making skills and ability to remain composed under pressure (preferred)
Experience managing crises in international contexts or across multiple jurisdictions (preferred)
Professional certifications in Business Continuity, Crisis Management, Organizational Resilience, Operational Resilience, Risk Management, Project Management, or related disciplines (e.g., ABCP, CBCP, MBCP, AEM, CEM, CBCI, PMP) (preferred)
Additional languages are a plus (preference for French or Polish)

Benefits

medical
dental
vision
life insurance
short-term disability
long-term disability
401(k) match
flexible spending accounts
flexible work schedules
employee assistance program
Employee Scholar Program
parental leave
paid time off
holidays
potential annual short-term and/or long-term incentive compensation programs (dependent on level and not guaranteed)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

crisis managementemergency managementbusiness continuitydisaster recoveryrisk assessmentsBusiness Impact Analysescontinuity plansdata analysisproject management methodologiesresiliency software

Soft skills

analytical mindsetleadershiporganizational skillscommunication abilitiespresentation skillsfacilitation skillsdecision-making skillspublic speakinginstruction skillsability to remain composed under pressure