Be the main point of contact (POC) for TCTSII as the local Subject Matter Expert (SME).
Provide on-site maintenance capabilities to include component triage & testing, determine faulty condition, repair, replace, and upgrade as needed.
Interface with customers (both internal and external) with a wide range of system understanding.
Provide on-site diagnosis, data collection, and reports back to engineering for system improvements.
Review detailed execution plans and schedules with the project management and Service Engineering team lead to ensure adequacy, completeness, and harmonization with the overall program level plan.
Advise the customer on the physical installation of remote radios, avionic modules, and user interfaced in various of platform avionics equipment whether on ground, airborne, or ship-board platforms.
Train customers and system users ad-hoc and in classroom.
Serve as a role model to coworkers by demonstrating respect and sensitivity for fellow workers and promoting open discussion of issues.
Provide world-class service to customers and produce exemplary results.
Assess the costs, benefits, and risks of a decision while using sound logic to make well-informed decisions.
Lift/carry up to 50 pounds.
Be a self-starter with great time management skills.
Position will travel and provide support to remote radios as needed.

Requirements

Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) (preferably Electronics, IT, or Cybersecurity) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
Prior Aviation experience.
Must have experience with COMSEC loading devices (such as an SKL).
Must hold a current and valid Real ID drivers license to support travel requirements.
Linux experience (preferred RHEL 7+).
Experience performing avionics, integration, post-installation testing, or certification activities.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child and elder care services.
Teladoc Medical Experts, second opinion program.
And more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

component triagetestingrepairupgradedata collectionavionicsintegrationpost-installation testingCOMSEC loading devicesLinux

Soft Skills

communicationtime managementcustomer serviceproblem solvingteam collaborationtrainingdecision makingrespectsensitivityself-starter

Certifications

Real ID drivers license