RTX

Associate Director, Enterprise Services, Customs Operations Lead

RTX

full-time

Posted on:

Location Type: Remote

Location: Connecticut • Iowa • United States

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Salary

💰 $157,200 - $298,800 per year

Job Level

Senior

About the role

  • Collaborate with the Business Unit (BU) global trade and customs leads to develop and coordinate an overall approach for customs operations processes across multiple BUs
  • Support the design of a customs operations approach that enables RTX to operate with more common, collaborative, and interoperable processes & systems
  • Drive alignment across customs areas, including appropriate connectivity to upstream and downstream processes to achieve the overall oneRTX: PST objective
  • Influence key decision-makers on critical system design choices for customs operations
  • Engage with RTX’s system integration partner, supporting system blueprint and design sessions to ensure customs operations processes are fully integrated with broader systems and tools
  • Partner with RTX Business Units, Enterprise Services and Corporate Functions on development of future state process improvements
  • Travel ~ 25%-40%, primarily to Richardson, TX and other major RTX US sites (Farmington, CT; Cedar Rapids, IA; and Charlotte, NC)

Requirements

  • Minimum 12+ years' relevant experience in U.S. Customs
  • A degree in Business Administration, Technology or related discipline or equivalent combination of related work experience and schooling
  • Strong working knowledge of U.S. and International Government Global Trade / Customs laws and regulations, policies, processes, and programs
  • Experience with SAP
  • Proficiency in MS PowerPoint, Word, and Excel
  • Licensed Customs Broker
Benefits
  • Parental leave
  • Flexible work schedules
  • Achievement awards
  • Educational assistance
  • Child/adult backup care
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Employee assistance program
  • Employee Scholar Program
  • Paid time off
  • Holidays
  • Potential annual short-term and/or long-term incentive compensation programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
U.S. CustomsInternational Government Global Tradecustoms operations processesprocess improvementssystem designsystem integrationSAPMS PowerPointMS WordMS Excel
Soft Skills
collaborationinfluencecommunicationalignmentpartnering
Certifications
Licensed Customs Broker