RS

Senior Director of Commercial Insight

RS

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

Tech Stack

Go

About the role

  • You will be a seasoned and innovative expert in turning complex data into meaningful insight to help shape key decisions and drive progress across our business.
  • Your leadership and collaborative approach will drive how you shape the team to enhance the way we work with stakeholders across the region.
  • You will have accountability for leading the Commercial Insight function in EMEA including the delivery of data analytics, research, data science & engineering and reporting to inform and support commercial Go-To-Market decision making and optimization.
  • Defining, communicating and explaining the performance and value drivers of the business core KPIs across EMEA commercial functions.
  • Establishing and running a trading cadence that informs regional and market teams of how to adjust and optimise their activity to continuously improve core KPIs and support the EMEA region strategy and commercial delivery.
  • Ensuring data driven insights are at the forefront of decision making for EMEA.
  • Providing go-to-market teams with the data, reporting and analytical capability and rigour required to optimise customer lifetime value.
  • Educating teams across EMEA on the data that is available and useful for them, how it can help and how they should be using it in their decision-making process.
  • Work in partnership with local market data analysts across EMEA to support the delivery of effective insight and reporting to support local go-to-market optimization.
  • Work closely with the Group Customer Experience function to produce and implement the templates, processes, and tools needed for execution in the commercial insight function in EMEA.
  • Be a critical support partner to the GTM leader, CFO and President of EMEA.

Requirements

  • Proven ability as a Head of Commercial Insight (or similar role)
  • Demonstrable experience in successfully managing stakeholder relationships at a senior level.
  • Demonstrable experience of having successfully led, motivated and developed a team of insight professionals
  • Experience operating in a trading driven digital and offline business is essential
  • Strong problem-solving skillset developed in a strategy consulting firm an advantage
  • Experience in both consulting and commercial leadership roles an advantage
Benefits
  • Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
  • Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
  • Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
  • Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analyticsdata sciencedata engineeringreportingperformance metricsKPI optimizationcustomer lifetime value optimizationinsight generationtrading cadencego-to-market strategy
Soft skills
leadershipcollaborationstakeholder managementteam developmentproblem-solvingcommunicationeducational skillsstrategic thinkingmotivationpartnership building