Senior Manager, Key Accounts
Royal Caribbean Group
full-time
Posted on:
Location Type: Hybrid
Location: Weybridge • United Kingdom
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Job Level
About the role
- manage Royal Caribbean International’s Key Accounts and cruise specialists to exceed APD, revenue, and guest targets
- lead a direct team of 4 Key Account Managers
- drive profitable growth by maximising Net Revenue Yield (NRY) through implementing integrated strategic plans
- develop and execute mutually beneficial, long-term growth strategies
- mentor, coach, and develop 4 Key Account Managers
- identify and develop new distribution channels that improve NRY and overall profitability
- collaborate with Trade Marketing to ensure tailored, impactful product communications
- lead quarterly business reviews with assigned accounts
- ensure timely business partner agreements and favourable terms
Requirements
- 10+ years’ experience in sales with +5 years in a leadership role
- experience in fast-paced, high-ambition environments
- outstanding relationship and account management experience
- proven ability to grow accounts profitably, with experience in loyalty programmes or expansion revenue from national accounts
- strong financial fluency with a particular focus on ROI
- experience building, coaching, and scaling high-performing teams; succession planning experience preferred
- excellent stakeholder management and communication skills; able to influence at senior levels
- data-driven strategic thinker with the ability to balance ‘art’ with ‘science’
- change management, collaboration, and influence across functions
- ability to simplify complex concepts and tell a clear growth story to executives and the board
- extensive experience within forecast accuracy and strategic plan execution
Benefits
- competitive compensation & benefits package
- excellent career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales managementaccount managementfinancial fluencyROI analysisstrategic planningforecast accuracydata analysisloyalty programsprofitability analysisbusiness development
Soft Skills
leadershipcoachingmentoringstakeholder managementcommunicationrelationship buildingstrategic thinkinginfluencecollaborationchange management